Call Centre Training
Mandatory Compliance
Instant Access | Includes Assessment & Certificate| UK CPD Accredited | Instant Certificate Download
- 17 students
- Online
- 4 hours · Self-paced
- Certificate(s) included
- 4 CPD points
- Tutor support
Great service
...- Tone of Voice Effective Listening Case Study Review Questions Module Five: Tools Self Assessments Utilizing Sales Scripts Making the Script Your Own The Sales Dashboard Case Study Review Questions Module Six: Speaking Like a Star S = Situation T= Task A= Action R = Result
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