Telephone Customer Services Certificate - CPD Certified
Be-a.co.uk
Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
- Online
- Self-paced
- 1 CPD point
- Tutor support
Great service
...principles of good communication contained in this course are transferable to other situations, such as face-to-face customer service or sales negotiations Course Modules/Lessons Module 01: Introduction Module 02: Tips for Providing Better Customer Service on the Telephone
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