Advanced communication skills Professional Training course
Advanced communication skills
Reed Learning
Summary
- Tutor is available to students
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Overview
The way you interact with others can be the key to your workplace success.
Whether communicating under pressure, managing challenging relationships or
looking to build lasting rapport, your style and interpersonal competence can make
or break your chances of achieving your objectives. This course teaches you how
to capitalise on your existing skills, fine-tune your approach and build a strategy for
communication with real impact.
Resources
- Brochure -
Description
Understanding communication excellence
• Exploring the skills necessary for communication excellence
• Rating your own skills and developing an improvement plan
Stakeholder planning
• Creating a relationship management strategy
• Identifying and communicating with different styles and approaches
The art and science of influence
• Understanding and enhancing your body language
• Maximising your listening skills and overcoming any barriers
Mastering assertive communication
• Learning the six levels of assertive communication
• Identifying different thinking styles to be more assertive
Dealing with challenging situations
• Managing challenging relationships under pressure
• Using questioning techniques to uncover needs and identify issues
Action planning
• Mapping your key stakeholders
• Personal action planning
Who is this course for?
This Advanced Communication Skills course is suitable for anyone who is responsible
for building and managing influential relationships. It is particularly appropriate for
individuals who are in a position where polished communication and interpersonal
skills really count. Ideally delegates will approach this course with some theoretical or
practical understanding of interpersonal communication
Requirements
Please be aware our training courses are suitable for groups of 4 or larger.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.