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  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • Coaching Skills for Sales Managers

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Coaching Skills for Sales Managers - Overview This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This Coaching Skills for Sales Managers …
    £576
  • Communicating Effectively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    Communicating Effectively - Half Day (am) - Overview This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test thei …
    £220
  • Communication Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communic …
    £576
  • Creativity and Innovation (2 Day Course)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 2 days · Part-time or full-time
    • 11 CPD points
    This practical, fun and interactive 2 day course is ideal for people who need to use a creative and innovative approach to meet corporate objectives and solve problems both alone or as part of a team. This Creativity and Innovation (2 Day Course) course is available throughou …
    £1,140
  • Professional Writing Skills - Overview

    Practical Training for Professionals
    • 23 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    The aim of this one-day professional writing skills course is to help participants develop their skills, so that they can convey their messages clearly and concisely in writing and make the appropriate impact on their readers. This Professional Writing Skills course is availa …
    £540
  • Project Management Masterclass - Half Day (am)

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    This half-day course is designed for those who are increasingly undertaking project work in their job roles and have had no basic training in the important and necessary steps required to ensure the development of the project. Delegates are invited to bring with them a curren …
    £300
  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468
  • Advanced Facilitation Skills - (2 Days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    Advanced Facilitation Skills - (2 Days) - Overview 2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people. The …
    £1,080
  • Advanced Facilitation Skills (1 Day)

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Facilitation Skills (1 Day) - Overview The modern manager is required to develop and apply a suite of problem solving, decision making and consensus building tools to harness the intelligence, creativity and energy of the people whose commitment is required if key bu …
    £540
  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870
  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Telephone Prospecting - Overview This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked to bring pre …
    £468
  • Business Skills for Administrators

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Business Skills for Administrators - Overview The aim of this course is to give the busy administrator the skills to prioritise, organise and manage their working day. During the day delegates will also take a look at certain legislation that may effect their working environm …
    £576
  • Coaching and Mentoring

    Practical Training for Professionals
    • 111 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because they are an excellent way of developing both skills and particularly a positive attitude towards work. Successful coaches and mentors recognis …
    £576
  • Coaching Skills for Managers

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Coaching Skills - Overview This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This coaching skills training course is availabl …
    £576
  • One-To-One and Small Group Training

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    In today’s workplace it’s often more appropriate and cost-effective to train employees on-the-job or in small groups. Therefore, this one-to-one workshop is aimed at showing the skills needed to design and deliver on-to-one and small group (under about 5 participants) training. …
    £576
  • The Roles and Responsibilities of a Director

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    This 1 day workshop style course identifies the particular legal, and other duties and responsibilities, that are implicitly conferred on a Director immediately upon their accepting the position. It will also consider the change in status and expectation of Directors compared t …
    £576
  • Advanced Listening Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Listening Skills - Overview There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a …
    £540
  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Negotiation Skills - Overview This is an advanced session. It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You w …
    £468
  • Closing The Sale & Dealing With Objections

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course …
    £516
  • Planning & Prioritisation for the Busy Sales Person

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    This course covers the importance of planning and prioritisation in the business environment. Personal time management and life management are investigated in depth, using role-play to help delegates plan and prioritise their year. This Planning & Prioritisation for the B …
    £468
  • Advanced Credit Control - Customer Focused

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    "Credit Controllers wish to control credit rather than chase debt." As an experienced credit controller you have a full understanding of cash flow and finance. This course looks at the soft skills required to harness positive relationships inside and outside of the …
    £576
  • Train the Trainer Essentials

    Target Training Associates
    • Classroom - Aberdeen
    • Full-time
    • Certificate(s) included
    • Tutor support
    This course is scheduled to be delivered at offices or hotel in the city centre. Principles of training - we review the approaches to learning and development and how these are implemented in the workplace.
    £594

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  • Legal Practice Course (LPC)

    The University of Law
    • 597 enquiries
    • Classroom - Newcastle Upon Tyne
    • Part-time or full-time
    • University - Undergraduate
    • Tutor support
    Great service
    Our LPC qualification offers you the best possible preparation to practise law. As one of the longest providers of the LPC in the UK, we have finely tuned the course to meet the expectations of those in the legal profession and currently work with over 90 of the top 100 law fir …
    Enquire for pricing

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