APMG-International Agile Change Agent Certification

This course is based upon the successful book “Agile Change Management – a practical framework for successful change planning and implementation. The course is divided into 4 main sections to reflect the chapters in the book:

• Concepts and roadmap
• Business need
• Relationship building
• Environment

It is a very hands-on course full of opportunities to "see, do, learn". The emphasis is on building capability using pre-prepared checklists, questionnaires and models that can be tailored to the context and content of whatever change you are involved in.

• Agile Change explained - download

ABOUT THIS COURSE

Who is it for?

What does it contain?

How to sit the exam

CONCEPTS

Session 1 – Guide to an Agile approach

Session 2 - Understanding Change Management

Session 3 - Concepts of Agile Working

Activity – Visualise how the concepts fit together

Concepts Quiz

ROADMAP

Session 1 - What is a Roadmap?

Activity – Benefits of a Roadmap

Session 2 - What should an effective Roadmap include?

Activity – Acceptance Criteria

Session 3 - How to create a Roadmap

Activity – Create your own Roadmap

Session 4 - Roadmap in detail

Session 5 Iteration 2 - Discover

Activity – Scope and exclusions

Session 6 Getting Started - Plan

Activity – Defining a requirement

Session 7 – Iteration 2 - Making Progress and Realising Benefits

Activity – Dismantle Checklist

Roadmap Quiz

BUSINESS NEED

Session 1 - Why Business Need is important

Activity – Personal validity

Session 2 – Who to involve

Activity – Community Map

Session 3 – Develop your business understanding

Activity – Sources of information

Session 4 - Identifying benefits

Activity – Benefits Dependency Network

Business Need Quiz

RELATIONSHIP BUILDING

Session 1 - Why is relationship building important?

Session 2 - Personal Awareness

Activity – Emotional assessment

Session 3 - Personal Leadership

Activity – develop your personal leadership

Session 4 – Building relationships with others

Activity – Empathetic Communication

Relationship Building Quiz

ENVIRONMENT

Session 1 - What is the environment for change?

Session 2 - Elements of the environment:

Activity – Design an effective environment

Session 3 – Reassurance

Activity – Review your reaction to change

Session 4 – Encouragement

Activity – Discover positivity

Session 5 – Motivation

Activity – Understand intrinsic motivation

Environment Quiz

Final Quiz

This course is for anyone who is responsible for making change happen at work.

You may find yourself as the sponsor of the change because of its importance in helping you achieve your objectives. You want to be successful in your role so you are keen to champion and promote the need for the change. You provide authority and decision making and commit resources.
- Sponsors can hold senior management positions where the change initiative is core to achieving the strategic objectives of the organisation.
- Sponsors can come from the project management discipline, responsible for large programs of work, of which this initiative is an essential contributor, creating the drive to support it.
- Sponsors can hold line management roles, where new ways of working are critical to achieving departmental objectives.

Alternatively you may be taking a hands on coordination role, bringing together all of the resources to deliver the tangible change and to create the new ways of working.
Coordinators can come from the change management profession, where you have studied how to manage change, but now want to understand how to plan and implement change using Agile concepts.
Coordinators can come from line management, where you have a day to day responsibility for managing a team who deliver the products and services of your organisation. In addition to this role, you are responsible for adapting how you and your team work, implementing new ways of working. You are interested in learning techniques and practical ideas for how to make this happen.

Finally you might be one of those who is being asked to work differently, abandoning existing habits and routines and replacing them with a new set of tasks and activities. You are interested in how to organise your thoughts and how to plan and manage the adoption of new ways of working.

There are no pre-requisites to get the most out of this course. Just come with an open mind and a willingness to practice new techniques.

Understanding how to manage change, and having the skills and techniques to quickly know how to get started and what to do is an essential for all management roles. Whilst this course will specifically help those in project and change management roles to develop their career, it is also valuable for line managers to build their skills in this sought after profession.