Call Centre Metrics, Benchmarks and Technology
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Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
- Online
- 5 hours · Self-paced
- 10 CPD points
- Tutor support
Great service
In the fast-paced world of customer service, call centres play a vital role in ensuring smooth and efficient communication between businesses and their customers. Welcome to the Call Centre Metrics, Benchmarks and Technology course, where you'll earn the art of telephone etiquett
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