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Assertiveness in Action

On-site course delivery for up to 10 attendees, with study materials and on-site tutor support

Inovra Group Ltd

Summary

Price
£780 inc VAT
Study method
Onsite
Duration
1 day · Full-time
Qualification
No formal qualification
Additional info
  • Tutor is available to students

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Overview

This one day course will provide guidance on how to become more assertive and build self-confidence, which in-turn will help your attendees to achieve greater work effectiveness and productivity, whilst putting them in control of their daily activities and making them more able to overcome stressful work and life situations.

Description

Being assertive is being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour.

By developing assertiveness and becoming aware of our own strengths and weaknesses, we can modify our behaviour for greater effectiveness in social and business interactions.

Topics covered:

  • What is Assertiveness? – A series of activities relating to what assertiveness means and, perhaps more importantly, what it means to the participants.
  • My Assertiveness Goals – A chance for the participants to review what they want to get out of the session and where they would like to end up with regard to their approach to assertiveness.
  • How Assertiveness Works – A look at human reactions and the reasoning behind them, culminating in an activity that looks at the participants own observations in relation to assertive behaviour.
  • My Assertive Rights – A review of the rights we have as individuals, followed by a commitment to the rights by the participants.
  • Taking a Positive Approach – Looking at key methodology, including:

– Giving and Receiving Compliments
A review of typical responses to compliments and their negative consequences, followed by an opportunity to develop new, positive responses.

– Improving Self-Esteem
An in-depth review of each individuals' positive aspects.

– New Challenges
A set of challenges to take participants out of their comfort-zone and into the realm of possibilities.

– Effective Communication
A look at what makes effective communication, with some modelling of behaviours.

  • Approaching Assertiveness – A look at the four cornerstones of being assertive with an opportunity to practice these behaviours.
  • The Words You Use – Understanding the key areas of effective communication. Covering the areas of; Disclosing Your Feelings, Being Clear, Being Persistent, Empathising and Working Towards a Wise Outcome.
  • Preparing to Be Assertive – A chance to understand and practice a set process of ‘scripting’ in order to develop an effective and natural approach to assertive interactions.
  • Assertive Review – An activity that solidifies the reasoning behind wanting to become assertive, whilst demonstrating that it is not an unachievable outcome.

Who is this course for?

Anyone that needs to develop their assertiveness skills and improve communication with others.

Requirements

None.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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