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Courses in Midlothian

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  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Coaching Skills for Managers

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Coaching Skills - Overview This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them. This coaching skills training course is availabl …
    £576

  • Communication Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communic …
    £576

  • Confidence in Making Face to Face Cold Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Confidence in Making Face to Face Cold Calls - Overview This highly practical course involves delegates actually going out and making cold calls on a pre-agreed route. Prior to this delegates are briefed in the best methods and the trainer will lead the way with the first few …
    £516

  • Creative Problem Solving

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Creative Problem Solving - Overview This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach, we are better able to breakdown the problem into manageable chunks. Case studies are u …
    £576

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • Advanced Listening Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Listening Skills - Overview There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a …
    £540

  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Negotiation Skills - Overview This is an advanced session. It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You w …
    £468

  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Advanced Telephone Prospecting - Overview This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked to bring pre …
    £468

  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Brand Building with the Public - Overview This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public co …
    £516

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516

  • Creativity and Innovation (2 Day Course)

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 2 days · Part-time or full-time
    • 11 CPD points
    This practical, fun and interactive 2 day course is ideal for people who need to use a creative and innovative approach to meet corporate objectives and solve problems both alone or as part of a team. This Creativity and Innovation (2 Day Course) course is available throughou …
    £1,140

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • One-To-One and Small Group Training

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    In today’s workplace it’s often more appropriate and cost-effective to train employees on-the-job or in small groups. Therefore, this one-to-one workshop is aimed at showing the skills needed to design and deliver on-to-one and small group (under about 5 participants) training. …
    £576

  • People Management Skills

    Practical Training for Professionals
    • 17 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and tips to hone existing skills Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situat …
    £576

  • The Roles and Responsibilities of a Director

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    This 1 day workshop style course identifies the particular legal, and other duties and responsibilities, that are implicitly conferred on a Director immediately upon their accepting the position. It will also consider the change in status and expectation of Directors compared t …
    £576

  • Advanced Credit Control - Customer Focused

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • Tutor support
    "Credit Controllers wish to control credit rather than chase debt." As an experienced credit controller you have a full understanding of cash flow and finance. This course looks at the soft skills required to harness positive relationships inside and outside of the …
    £576

  • AgilePM® Foundation & Practitioner

    Training Deals
    • 412 enquiries
    • Classroom - Edinburgh
    • 4 days · Full-time
    • Professional certification
    • Tutor support
    This Agile Project Management course lasts four days and will help you successfully pass the Agile Project Management Foundation and Practitioner exams. The course includes both exams and is fully accredited by APMG International. Agile Project Management Foundation and Pract …
    Enquire for pricing

  • Level 3 Certificate for Close Protection Operatives

    CR Training Solutions (Scotland) Limited
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Edinburgh
    • 20 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The course has been specifically developed to meet the requirements of the Security Industry Authority (SIA) and meets the criteria for those who wish to apply for an SIA license to work as a Close Protection Operative. Areas covered include: -Principles of Working as a Close Pro …
    £2,700

  • Level 2 Award for Close Protection Operatives in the Private Security Industry (Top Up)

    CR Training Solutions (Scotland) Limited
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Edinburgh
    • 3 days · Full-time
    • Regulated qualification
    • Tutor support
    Trending
    This top-up training not only ensures your license renewal, but also enhances your expertise in areas such as physical intervention, door supervision responsibilities, and terror threat awareness. Over our five day course we will cover the following: Principles of Terror Threat A …
    £350

  • Introduction to SQL - Edinburgh

    TrainX
    Face-to-face classroom courses: practical hands-on exercises using actual SQL Server
    • Classroom - Edinburgh
    • 2 days · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Data querying skills are essential for many IT, Big Data, Analyst and Project Management roles. Structured Query Language (SQL) is the most widely used data querying language in the world. Watch the video: The video is available - simply click on the Watch this video on YouTube …
    £895

  • Microsoft Project 2019

    Pitman Training Glasgow & Edinburgh
    • Classroom - Edinburgh
    • 30 hours · Part-time or full-time
    • 30 CPD points
    • Tutor support
    If you’re managing projects, having the right tools is essential, but having the know-how to fully utilise the tools is invaluable. With our Microsoft Project course, we’ll help you learn the key features, tips, and tricks of this robust project management application, which ca …
    £360

  • Professional Development Diploma

    Pitman Training Glasgow & Edinburgh
    • Classroom - Edinburgh
    • 100 hours · Part-time or full-time
    • 100 CPD points
    • Tutor support
    This is an exciting diploma that could open up a world of opportunity for your career. It’s our most flexible diploma being fully customisable. It puts the control in your hands, and allows you to tailor our CPD accredited, professional training, to match your exact requirement …
    £1,500

  • Receptionist Diploma

    Pitman Training Glasgow & Edinburgh
    • 305 enquiries
    • Classroom - Edinburgh
    • 110 hours · Part-time or full-time
    • 110 CPD points
    • Tutor support
    This Receptionist Diploma is designed to train you with the skills you need to get a Receptionist job. With Pitman Training qualifications behind you, you can approach your Receptionist career with confidence.
    Enquire for pricing

  • Meetings and Minutes Seminar

    Pitman Training Glasgow & Edinburgh
    • 119 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Objectives: • To understand what meetings are and why we have them • To understand the importance of an agenda • To identify the key elements in an agenda • To introduce different styles of note taking • To understand what minutes are and why they are needed • To learn how to p …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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