Business Administration Diploma Online Training Course

Whether you are just entering the workforce or you have been working as an administrative assistant and want to push your career to the next level, our Business Administration Diploma can provide you with the insight, skills and knowledge you need to succeed in this busy career.

Become a top-class administrative assistant or personal assistant by taking this online course, made up of twenty-one modules and only taking fifteen hours to complete.

Introduction to the Business Administration Course

This information-packed course is designed for anyone who wants to push their career forward and improve their productivity as an administrative assistant or PA.

The course covers an extensive range of topics spanning over twenty-one levels. During this top quality course, you will learn the importance of diary management, you will learn effective time management skills and why customer care is such an important aspect of your job description.

In addition to this, you can learn the basics of petty cash handling, how to use the software you need to complete your tasks effectively and so much more. The good news is that there are no entry requirements to complete this course.

You don't need any particular educational or work experience, just a desire to learn, improve your knowledge and skills and succeed in your chosen career moving forward. Once you choose the Admin & PA Diploma and your payment is received, you will be able to start learning straight away.

Everyone studies at different paces, which is why this course is such a good opportunity, enabling you to work full time and study in your private time. On completion, you will need to complete a multiple-choice test and on passing, you have the ability to download and print your certificate which is recognised by industry leaders.

Course Content

Module 1: Introduction to the PA Course

Module 2: Diary Management

Module 3: Business Letter Writing

Module 4: Composing faxes, memorandums and emails

Module 5: Telephone skills as a PA

Module 6: Hotel and travel arrangements

Module 7: Filing systems

Module 8: Time Management Skills

Module 9: Invoicing/Petty cash

Module 10: Customer Care

Module 11: Customer Complaints Management

Module 12: Work Planning

Module 13: Document Presentation and Proofreading

Module 14: Confidence Building Module

Module 15: Typing and audio skills to proficient level or further if you already touch-type/Audio transcribe

Module 16: How to Organise Effective Meetings

Module 17: How to use Microsoft Outlook

Module 18: How to use Excel – the Basics

Module 19: How to use PowerPoint (Basics)

Module 20: Word Processing with Microsoft Word

Module 21: Customer Communication and Reception Skills

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