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Leadership : Business Ethics and Leadership Essentials

Leadership : Business Ethics and Leadership Essentials | 10 CPD Points/Credits

Provided by CPD Courses

Summary

Price
£120 inc VAT
Or £40.00/mo. for 3 months...
Study method
Online
Duration
10 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

Business Ethics and Leadership Essentials

It is important for an organization to take ethics seriously and to set a framework which boosts the practices of ethics in business environment as it is effective to build a good reputation of an organization.

Business ethics includes a broad range of disciplines, such as law, management, public policy and to some extent, the study of psychology and philosophy. It is more than distinguish between good and bad and has as much to do with attitude, character and motivation. It includes principles, goals, concepts and perceptions. An ethical and friendly business environment is more appealing to the customers to be loyal and connected with the organization for a long period.

For good leadership it is highly required to promote the ethical practices in business for enhancing the business efficiency and it will exhibit a positive and optimistic image of the organization.

This unit aims to define business ethics and leadership essential along with the benefits of code of ethics; it also describes Minnesota principles, Asimov’s three laws of robotics and different steps in the learning process including a look at building a strong customer care team and training employees for success.

On the completion of this unit learners will be equipped to understand the customer service, the critical elements of customer service and how to develop and maintain the relationships with customers

CPD

10 CPD hours / points
Accredited by The CPD Standards Office

Course media

Description

Business Ethics and Leadership Essentials

Objectives

After the completion of this course learners will be able to:

  • Ways to establish an organizational framework through operations, finance, and leadership
  • Techniques for setting up an effective and efficient system for hiring, retaining, and succession planning

Program Content

Lesson(s)

Introduction to Business Ethics and Leadership Essentials

Topics

  • The benefits of code of ethics
  • Minnesota Principles
  • Asimov’s Three Laws of Robotics
  • Building a Strong Customer Care Team
  • What is Customer Service?
  • The Critical Elements of Customer Service
  • Developing and Maintaining Relationships with your customers
  • Training Employees for Success
  • Steps in the Learning Process
  • Leadership Essentials

Course Benefits

  • Full Tutor Support
  • Self paced, no fixed schedules
  • Available to students anywhere in the world
  • 24/7 Access to the LMS ( Learning Management System )
  • Easy to understand quality e-learning study materials

Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

  • Online course materials
  • Question papers
  • Additional Supporting Material
  • Useful Links

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a course with CPD Courses you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress

Who is this course for?

Business Ethics and Leadership Essentials

• Business owners, managers, entrepreneurs,
• People seeking to expand their career opportunities
• Existing employees looking to develop their CPD
• Office workers at all levels
• Team Leaders and supervisors
• Entrepreneurs planning to start their own business

Requirements

Business Ethics and Leadership Essentials

This is a standalone course and assumes no prior knowledge.

*Note: This CPD Unit is offered on special discounted price on REED only and does not include awarding body accreditation charges. At the end of the unit, learner can claim CPD Accredited certificate by paying £35 accreditation fee and postal charges (£9 for UK students, £15 for outside UK).

Questions and answers

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Provider

CPD Courses

Who We Are

Certifications for Professional Development (CPD) specialises in distance learning opportunities for ambitious professionals. Whether perusing promotion or considering a new career direction, we can help you reach your full potential.

Our Aim

Our primary goal is to make ongoing professional development affordable, accessible and enjoyable, by providing premium online study programs for the lowest possible prices.

Dedication to professional development has become a key identifier in the eyes of decision-makers globally. At CPD, we provide professionals at all levels with the opportunity to grow, develop and illustrate their commitment to continuous improvement.

Every course we offer provides you with the chance to earn a recognised qualification or certificate of completion. We also provide expert tutor support every step of the way, in order to maximise the value of our exclusive e-learning programs. 

Limitless training opportunities, limitless potential – take control of your future today with the help of CPD.

View CPD Courses profile

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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