Business Management
Business Management Course Outline
Our exclusive diploma in Business Management is delivered across 22 intensive yet accessible modules. In order to successfully complete the course, the modules must be completed in order, along with an assessment at the end of each module.
Business Management - Unit 1 – Introduction to Business Management
This Business Management unit covers the following topics:
- Important Terms of Business Management
- The Owner’s Role in Business Management
- Geographic Structure
- The Role of Shareholders
- Plus more
Business Management - Unit 2 – Operations Management
This Business Management unit covers the following topics:
- Defining Operations Management
- Types of Operations
- General Accepted Accounting Principles (GAAP)
- Balance Sheet Equation
- Plus more
Business Management - Unit 3 – Strategic Planning
This Business Management unit covers the following topics:
- The Strategic Plan Pyramid
- Customizing the Perspectives
- Goals with SPIRIT
- Succession Planning
- Sample Codes of Ethics
- Plus more
Business Management - Unit 4 – Building a Strong Customer Care Team
This Business Management unit covers the following topics:
- The Pillars of Success
- Leadership Essentials
- Understanding Your Comfort Zone
- Managing Performance
- Plus more
Business Management - Unit 5 - Building a Better Team
This Business Management unit covers the following topics:
- Defining, Evaluating and Managing Teams
- The Stages of Team Development
- Plus More
Business Management - Unit 6 - Motivating Employees
This Business Management unit covers the following topics:
- Supervising and Motivation
- Identifying Motivator
- Motivational Theories
- Creating a Motivational Climate
- Plus more
Business Management - Unit 7 - Performance Management
This Business Management unit covers the following topics:
- Introduction to Performance Management
- Areas of Interest in Performance Management
- Objectives of Performance Management
- Functions of Performance Management
- Plus more
Business Management - Unit 8 - Succession Planning
This Business Management unit covers the following topics:
- Understanding the value of Succession Planning
- Elements of a Succession Plan
- Development of a Succession Plan
- Plus More
Business Management - Unit 9 - Human Resources Management
This Business Management unit covers the following topics:
- Roles and Functions
- Objectives of Manpower Planning at Construction Sites
- Techniques of Manpower Planning
- Sources of Recruitment
- External Sources of Recruitment
- Selection
- Placement
- Time Office and Establishment Functions
- Establishment Functions
- Plus More
Business Management - Unit 10 - Managing Change
This Business Management unit covers the following topics:
- What is Change
- The Change Cycle
- Human Reaction to change
- The Pace of Change
- Plus more
Business Management - Unit 11 - Managing Time
This Business Management unit covers the following topics:
- Prioritising your Time
- Changing Our Perspective
- Setting Goals with SPIRIT
- Putting an End to Procrastination
- Managing Your Workload
- Plus more
Business Management - Unit 12 - Creative Thinking and Innovation
This Business Management unit covers the following topics:
- Understanding Creativity and Innovation
- Creativity and Innovation in Business
- Individual and Group Techniques for Creativity
- Encouraging Creativity in a Team
- Plus more
Business Management - Unit 13 - Negotiation Techniques
This Business Management unit covers the following topics:
- Handling Objections
- Closing the Sale
- Negotiation Techniques
- Practicing Negotiation
- Phases of Negotiation
- Plus More
Business Management - Unit 14- Communication Skills
This Business Management unit covers the following topics:
- Active Listening
- Responding to Feelings
- Tips for Becoming a Better Listener
- Non-Verbal Messages
- Managing the Mingling
- The Handshake
- Plus More
Business Management - Unit 15 - Administrative Skills
This Business Management unit covers the following topics:
- Importance of Business Environment
- Types of Business Environment
- Social Responsibility of a Business
- Business Ethics
- Plus more
Business Management - Unit 16 - Business Etiquette
This Business Management unit covers the following topics:
- Introduction to Business Etiquette
- Proper ways for Business Dining
- Plus More
Business Management - Unit 17- Business Ethics for the Office
This Business Management unit covers the following topics:
- Introduction to Business Ethics
- Philosophical Approaches to Ethics
- Developing Codes for Office Ethics
- Common Ethical Dilemmas
Business Management - Unit 18 - Risk Management
This Business Management unit covers the following topics:
- Risk Management techniques
- Benefits of Risk Management in a Nutshell
- Risk Management Tools
- Responding to Risks
- Plus More
Business Management - Module 19 - Stress Management
This Business Management unit covers the following topics:
- Understanding Stress
- Strategies to Manage stress
- Plus More
Business Management - Unit 20 - Developing your Executive Presence
This Business Management unit covers the following topics:
- Managing Your First Impression
- Interpersonal Communication Skills
- Developing Leadership Skills
- Plus More
Business Management - Unit 21 - Developing a High Reliability Organization
This Business Management unit covers the following topics:
- What is a High Reliability Organization?
- HRO Principles
- The Deepwater Horizon Disaster
- The Anticipation Principles
- The Containment Principles
- Auditing for High Reliability
- Plus More
Business Management - Unit 22 - Managing Your First Impression
This Business Management unit covers the following topics:
- Being Confident
- Make Eye Contact
- Dressing for Success
- The Professional Handshake
- Remembering Names
- Building Trust and Credibility
