Business Management - Level 2
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Business Management - Level 2
Hello and welcome to the Business Management - Level 2.
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Enrol in the Business Management - Level 2 to establish your dynamic career and reinforce your profound knowledge. The best way for you to have a deep insight and knowledge of the subject is through this Business Management - Level 2.
There are multiple modules in the Business Management - Level 2. You will receive a FREE instant e-Certificate after completing the Business Management - Level 2.
We are concerned about how your career is flourishing. We designed this excellent course, Business Management - Level 2, to help you develop the necessary skills. You will receive specialised instruction in this easy-to-follow Business Management - Level 2 that will help you stand out in this competitive field.
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- This course Business Management - Level 2 was developed by qualified professionals.
- This Business Management - Level 2 is designed with a Career-oriented curriculum.
- Learn this Business Management - Level 2 on a user-friendly, cutting-edge online learning platform.
- This is a self-paced Business Management - Level 2.
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Entirely free PDF certificate as soon as the Business Management - Level 2 is completed.
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Description
Business Management - Level 2
The comprehensive Business Management - Level 2 online course is designed to assist you in showcasing your knowledge of this Business Management - Level 2 subject, from the fundamental to the in-depth levels. Additionally, by enrolling in this Business Management - Level 2 simply once, you will receive the most informative and instructive modules for the rest of your life. Furthermore, as you go through the modules of this course Business Management - Level 2, you will learn about the fundamentals of Business Management - Level 2 and key topics.
Business Management - Level 2 - Course Outline
Module 1: Basic Concepts of Business Management
- What is Business Management?
- Features of Management
- Levels of Management
- Functions of Management
- Fayol’s 14 Principles
Module 2: Basics of Human Resource Management
- Define Human Resource Management
- Functions of Human Resource Management
- Recruitment & Selection
- Performance Management
- Onboarding and Ongoing Training and Development
- Workplace Health & Safety
- Workplace Bullying, Harassment and Violence
- Terminating Employees
Module 3: Basics of Customer Relationship Management
- Who are the Customers?
- Identifying and Addressing Customer Needs
- In-person Customer Services
- Giving Customer Services Over the Phone
- Providing Electronic Customer Services
Module 4: Basics of Performance Management
- What is Performance Management?
- Three Phases of Performance Management
- 360 Degree Feedback vs Traditional Employee Assessments
- Kolb’s Learning Cycle
- Creating a Performance Plan
Module 5: Basics of Risk Management
- Hazards and Risk Identification Process
- Everyone’s Responsibility
- General Office Safety and Reporting
- Business Impact Analysis
- Disaster Recovery Plan
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Certificate of Achievement
You can obtain your certificate of achievement after successfully finishing this Business Management - Level 2. You'll be happy to learn that this Business Management - Level 2 PDF certificate is totally FREE.
Therefore, by participating in this Business Management - Level 2, you may strengthen your knowledge and talents. Go one step closer to achieving your goal.
Who is this course for?
Business Management - Level 2
Anyone who wants to enhance their knowledge and skills can enrol in this Business Management - Level 2, including students, recent graduates, and job seekers. You should not miss this Business Management - Level 2 if you are a lifetime learner.
Requirements
Business Management - Level 2
- This Business Management - Level 2 course is open to everyone
- This Business Management - Level 2 course has no requirements.
Career path
Business Management - Level 2
This Business Management - Level 2 is for you if you care about Business Management - Level 2, own a Business Management - Level 2 business, or are interested in pursuing a career in Business Management - Level 2.
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
