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  • Managing the Training Function

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...to be ignored. This can happen when the function sees itself as the “professionals”, but others see it as not contributing enough to the business. This course is designed to ensure the training function becomes an integral part of the Organisation. It will help you to assess your current …
    £576
  • Management Skills - How to Survive and Thrive

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...13:45 - 14:15 Vision A chance to explore one of the key skills used by effective leaders and how vision can be used as the key driver for business success. 14:15 - 14:45 Motivation How to gain commitment from colleagues, achieve positive results and create a ‘can do' culture …
    £576
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    ...common traps - Exercises) 11:15 - 11:30 Coffee Break 11:30 - 12:15 Analysing Own Work Pie Chart: Relationship to Business Objectives (Do you have clear business objectives? Where does my time go; where should it be directed;\"the clock and the compass\") 12:15 - 12:45 …
    £516
  • Assertiveness & Building Personal Confidence

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    ...30 - 09.45 Coffee and Course Objectives 09:45 - 10:00 Defining Assertiveness (What is assertiveness? Why is assertiveness essential to business success? How we influence and how this affects our role in the company.) 10:00 - 11:15 Understanding Behaviour (Look at behaviour patterns …
    £576
  • Time Management Skills

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Starting to overcome the traps - Exercises) 11:00 - 11:15 Coffee Break 11:15 - 12:15 Analysing Own Work Pie Chart: Relationship to Business Objectives (“The clock and the compass”. Where does my time go? Where should it be directed?) 12:15 - 12:30 Taking Charge: Time Logs and …
    £576

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    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...confidence and professionalism. Defuse emotionally charged people and regain the complainant’s trust. Quickly establish the root cause (drivers) of complaints and the desired outcomes of complainants. Conduct ‘fair’ investigations, present sustainable solutions, and manage complainant
    £495

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