Level 2 Diploma in Customer Service
Britannia School of Leadership and Management LTD
No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, CS Training
- Online
- 486 hours · Self-paced
- Regulated qualification
- Tutor support
...Develop customer relationships Unit 6: Communicate with Customers in Writing Unit 7: Principles of Customer Service Unit 8: Deliver Customer Service Unit 9: Resolve Customer Service Problems Unit 10: Support Customer Service Improvements Unit 11: Provide Post-transaction Customer Service
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