Certificate in Customer Service Management
Cambridge Management and Leadership School Ltd
Learn online with support a course developed on customer service standard
- 30 students
- Online
- Self-paced
- Certificate(s) included
- 13 CPD points
- Tutor support
Great service
...in Customer Services. By the end of this course, you should be able to: identify the principles of good customer service organise and deliver excellence in customer service identify organisation policies to deal with customer requirements analyse customer service feedback and
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