Level 1 Certificate in Customer Service
Britannia School of Leadership and Management LTD
No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
- Online
- 373 hours · Self-paced
- Regulated qualification
- Tutor support
...Principles of Personal Performance and Development Unit 4: Principles of Working in a Business Environment Unit 5: Work with Others in a Business Environment Unit 6: Communicate with Customers in Writing Unit 7: Process Information about Customers Unit 8: Meeting Customers’ After Sales Needs
…