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Capability Management

This course supports managers in building an effective performance management process.

AHR Consultants

Summary

Price
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Study method
Onsite
Duration
3 hours · Full-time
Qualification
No formal qualification
CPD
3 CPD hours / points
CPD What's this?
Additional info
  • Tutor is available to students
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Overview

This half day course can be held on your premises at a date and time to suit you (minimum of 5 delegates). It supports managers in building an effective performance management process including; learning how to address under performance informally in the first instance, linking back to performance appraisals and probationary reviews and creating the foundation of the formal process.

CPD

3 CPD hours / points
Accredited by The CPD Certification Service

Resources

  • Training Brochure -

Description

Performance can drop for many reasons. One of the key questions you need to answer before starting any formal management procedure is whether under performance is because the employee ‘can’t do’ their job, or they ‘won’t do’ it.

The first is a question of skill, the latter is a matter of will.

This Capability Management course focuses on the former and supports managers in building an effective performance management process including how to address under performance informally in the first instance and creating the foundation of the formal process.

Learning outcomes

  • Understand the benefits of managing capability at work
  • Know the difference between conduct and capability concerns
  • Be able to implement robust performance improvement plans
  • Know how to set SMART objectives
  • Understand the risks and issues associated with formal performance management processes
  • Be able to undertake a fair and legally compliant capability management process resulting in a potentially fair dismissal

Course content

  • What is capability management?
  • The roles and responsibilities of managers
  • Setting objectives and monitoring performance
  • Giving constructive feedback
  • Dealing with and improving poor performance
  • Legal implications of not following best practice
  • The formal performance management process

Who is this course for?

  • First line managers and team leaders
  • Newly appointed people managers
  • Experienced managers in need of a refresher
  • Managers currently facing a performance management challenge within their team

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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