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Care training courses in Greenhays

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  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 913 enquiries
    • Classroom - Manchester
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Great service
    ...is over 90% Earn whilst you learn by studying whilst working in a Dental Practice on either a Full or Part Time basis as a Dental Nurse.. Work a minimum 14 hours per week in a practice. Harriet Ellis assists with searching for employment opportunities for our enrolled students, CV …
    £2,018

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...and doesn’t work when it comes to improving quality. the Customer Service course will also enable participants to how to handle awkward customers and potentially turn them into your advocates. The Customer Service programme covers the essential elements of customer care, and how to …
    £354

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  • Microsoft PowerPoint Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 17 enquiries
    • Classroom - Manchester
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    ...new territory to me, interesting, understandable and fun . We progressed through the training at a comfortable pace and Samer took great care to answer my questions and dispelled any uncertainty before proceeding. It was clear that Samer has wealth of experience and knowledge …
    £237.60

  • Microsoft PowerPoint Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 15 enquiries
    • Classroom - Manchester
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    ...Microsoft PowerPoint course, students will be able to: Modify the PowerPoint environment Customise design templates Add SmartArt to a presentation Work with media and animations Collaborate on a presentation Customise a slide show Secure and distribute a presentation . Testimonials Having …
    £237.60

  • Payroll Theory Training (Nationwide)

    Acudemy
    Accredited Course | 0% Interest Free Plan | Updated to latest UK Payroll Legislations
    • 13 enquiries
    • Classroom - Manchester
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    ...National Insurance Contribution Topic 6: Minimum Wage Topic 7: Holiday Leave Topic 8: SSP Topic 9: SMP Topic 10: Student Loan Topic 11: Child Care Topic 12: Automatic Enrolment The "Payroll Theory" course is designed for individuals who want to develop a deeper understanding of payroll …
    Save 37%
    £499 £800

  • Payroll Training - Theory combined with Sage Payroll (Nationwide)

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Virtual Live Classroom | 0% Interest Free payments available
    • 16 enquiries
    • Classroom - Manchester
    • 4 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    ...National Insurance Contribution Topic 5: Minimum Wage Topic 6: Holiday Leave Topic 7: SSP Topic 8: SMP Topic 9: Student Loan Topic 10: Child Care Topic 11: Automatic Enrolment Sage Payroll: Day 3: Trainer Led on how Sage Payroll Works and setting up the Software Navigate confidently …
    Save 22%
    £699 £900

  • Master of Laws (LLM) Mental Health Law

    The University of Law
    • 19 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • University - Postgraduate
    • Tutor support
    Great service
    ...award-linked module for this programme (Mental Health Law) will cover areas such as the availability of services, regulation of mental health care providers and the relationship between society and people who live with mental disabilities. The aim of this module is to put mental health …
    Enquire for pricing

  • Classroom NVQ Level 3 Assessing (CAVA)

    Train Aid Ltd
    3 Day classroom based course with study materials, and full tutor support.
    • 428 enquiries
    • Classroom - Manchester
    • 3 days · Part-time
    • Regulated qualification
    • Tutor support
    ...completed, leaving no written work after the course. There is also a chance to do some practice assessments before moving onto units 2 & 3. After the classroom days the learner then works independently carrying out eight assessments on two different work colleagues. So four assessments …
    £594

  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 11 CPD points
    ...Life Management 12:15 - 12:45 Role Play 12:45 - 13:00 General Discussion 13:00 - 14:00 Lunch Break 14:00 - 15:00 Advanced Customer Care 15:00 - 16:30 Selling The Whole Business 16:30 - 16:45 Summary & Action Plans Agreed Advanced Selling Skills (2 day course) - Benefits …
    £870

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    ...are able to understand and implement a series of measures to ensure that their business is always seen in the best light. This customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Call Centre - Achieving Best Practice London Call …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...This customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Care London Customer Care Manchester Customer Care Nottingham Customer Care Birmingham Customer Care Bristol Customer Care Edinburgh Customer Care Leeds 09:30 …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Part-time
    • 6 CPD points
    ...customer care training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Customer Care - Incoming and Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming …
    £468

  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Full-time
    • 6 CPD points
    • Tutor support
    ...strategies The ability to handle difficult objections Improving qualification The ability to handle objections and achieving excellent customer care …
    £516

  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live calls. This Outgoing …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • Tutor support
    ...Coffee & Introduction 10:00 - 10:30 What makes for good customer care 10:30 - 11:00 Getting it Right - Building on your Good Practices 11:00 -11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning …
    £516

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers …
    £516

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care. This will help identify satisfied and, more importantly …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Task 3: What Are Our Customers\' Main Objections? What is the Best Way to Handle Them? 14:20 Golden Rules For Achieving Excellent Customer Care 14:40 GROUP 2 AS ABOVE 15:30 One to One Supervision 16:15 - 16:30 Both Groups Together - Feedback and evaluations 16:30 Summary & …
    £516

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and tourist attractions. The course provides an overview of essential customer care skills and how the visitor …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Manchester Excellent Customer Care - Incoming Calls Nottingham Excellent Customer Care - Incoming Calls Birmingham Excellent Customer Care - Incoming Calls Bristol Excellent Customer Care - Incoming Calls Edinburgh Excellent Customer Care - Incoming Calls Leeds 09:30 - 10:00 Coffee & …
    £516

  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...11:00 - 12:00 Handling Objections/Negotiating/Closing 12:00 - 13:00 Customer Care 13:00 - 14:00 Lunch 14:00 - 14:45 Customer Expectations 14:45 - 15:45 Role Plays 15:45 - 16:30 Effective Customer Care Letter Writing 16:30 Summary Action Plans Agreed …
    £516

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and does not occur naturally yet is a must …
    £516

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 3 CPD points
    • Tutor support
    ...Trainer makes outgoing calls LIVE and delegates mark how well calls are handled. 16:15 - 16:30 Golden Rules For Achieving Excellent Customer Care (Dealing with complaints and enquiries) 16:30 Summary & Action Plans Agreed Masterclass in Handling Incoming Telephone Calls - Half …
    £220

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    • Tutor support
    ...The Bad & The Ugly (Working from their pre-course assignments delegates compare their own good, bad and ugly experiences of customer care when they were the customer.) 10:30 - 11:00 The Hole in the Bucket Syndrome 11:00 - 11:15 The Value of Brands (What makes a good brand …
    £516
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FAQs

Reed Courses advertises a large variety of Care courses which are delivered by a range of learning providers. The Care courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Care course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free Care courses, Reed Courses also has plenty of paid for online Care courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Care courses. Alternatively you'll be able to enrol on an online Care course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Care course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Care courses from a variety of learning providers.
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