Skip to content

Find courses near

Search results

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516
  • Child Psychology Diploma - QLS Endorsed Bundle

    Janets
    7 Courses Bundle | QLS Endorsed & CPD Certified | Free QLS Hardcopy Certificates | Tutor Support | Lifetime Access
    • Online
    • 24 weeks · Self-paced
    • Certificate(s) included
    • 930 CPD points
    • Tutor support
    Great service
    Imagine a world where every child's emotional, psychological, and developmental needs are nurtured and understood. A world where caregivers, educators, and professionals possess the knowledge and skills to unlock the true potential within each young mind. This remarkable opportun …
    £699
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516
  • Delivering Constructive Criticism - Train the Trainer Course, Materials + Resources

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Delivering Constructive Criticism - Trainer Course & Training Materials + Trainer Resources Welcome to our online Delivering Constructive Criticism training course. All our online training courses, programmes and qualifications are accredited by the CPD Certificatio …
    £695
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Complete Office Management & Administration Training

    One Education
    3-Month Career Guided Programme | 9 Courses + 23 Certificates(QLS-Endorsed & CPD-Accredited) | FREE Goodies Worth £1025+
    • Online
    • 101 days · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Tired of entry-level roles? This comprehensive Administration Bundle equips you with the skills and certifications to fast-track your dream job. Designed by industry experts, this 3-month program provides a solid foundation in administration practices, setting you apart from the …
    £500
  • Payroll Training - Theory combined with Sage Payroll

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Hybrid Classroom | 0% Interest Free Plan
    • 13 enquiries
    • Classroom
    • 4 days · Full-time
    • 24 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our Payroll Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, …
    Save 6%
    £699 £750
  • Level 3 Certificate in Leisure Management

    LA Training
    Home study course with study materials, dedicated tutor support and all assessments included
    • Online
    • 6 months · Self-paced
    • 10 CPD points
    • Tutor support
    This qualification is aimed at people who want to work in management roles in the leisure industry.
    £650
  • NCFE Level 3 Certificate in Assessing Vocational Achievement

    Oxbridge
    Become a qualified assessor in your specialism with this NCFE accredited CAVA course.
    • Online
    • 150 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Are you looking to become an assessor at your place of work? Maybe you work as a teacher, a nurse, an electrical engineer, or a business administrator… it doesn’t matter! As long as you hold the CAVA assessor qualification (Certificate in Assessing Vocational Achievement) and h …
    £895
  • Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice

    Oxbridge
    If you’re looking to make the career jump from assessment to quality assurance, this is the IQA course for you!
    • Online
    • 90 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 90 CPD points
    • Tutor support
    This IQA qualification, formerly known as the Internal Verifier Award (D34) or the V1, and now known as the rather briefly titled: Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice course. This IQA qualification is for people who wish to verify …
    £995
  • Become a Qualified Teaching Assistant: The Ultimate Job Ready Programme

    Janets
    Mid-Month Sale (was 1599) | 2 Regulated + 18 CPD Courses | Job Market Analysis | Portfolio, CV & Enrolment Letter
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Earn Up To £50,000-£70,000 in 3 Months! The gap between supply and demand for Teaching skills is widening as we speak! The statistics are insane! In the next decade, the Teaching industry will have a million more job openings than now in the UK alone, with an average s …
    £999
  • The Complete Assessor Masterclass Bundle: Level 3 AET and Level 3 CAVA

    Janets
    2 Regulated + 18 CPD Courses | 2 Regulated Hardcopy & 18 CPD PDF Certificates with Assessment & Tutor Support Included
    • Online
    • 360 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 260 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Completing the Assessor Bundle will provide individuals with a strong foundation in educational and vocational assessment, enabling them to pursue roles as assessors, trainers, educators, mentors, and leaders in various educational institutions, vocational training centres, workp …
    £999
  • Civil Engineering, Architectural and Surveying Masterclass

    LEARNING PATH LTD
    40-in-1 Career Development Bundle! Combined Education Programs | Free PDF & Hearcopy Certificate | Free Assessment
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • 400 CPD points
    • Tutor support
    Great service
    Transform your career with our Civil Engineering, Architectural, and Surveying Masterclass - an all-inclusive bundle featuring 40 expert courses! Learn everything from construction and structural drawing to CAD design, building surveying, and even property law. With courses in sa …
    £599
  • C++, Python, JavaScript and SQL Training

    LEARNING PATH LTD
    40-in-1 Career Development Bundle! CPD Approved Courses | 400 CPD Point | FREE PDF & Hearcopy Certificate | 24/7 Support
    • Online
    • 190 hours · Self-paced
    • Certificate(s) included
    • 400 CPD points
    • Tutor support
    Great service
    Take a leap into the world of programming with our exclusive bundle of C++, Python, JavaScript, and SQL courses. Get ready to master the art of coding, data analysis, and web development with our comprehensive courses. With this C++, Python, JavaScript and SQL bundle, you'll be e …
    £800
  • Payroll Training - Theory combined with Sage Payroll (Nationwide)

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Virtual Live Classroom | 0% Interest Free payments available
    • 16 enquiries
    • Classroom
    • 4 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our Payroll Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, …
    Save 22%
    £699 £900
  • Teaching Assistant Mastery Bundle: Level 3 STL and Level 4 HLTA

    Janets
    Ofqual Regulated | Level 3 STL + Level 4 HLTA + 10 CPD Courses | Fully Recognised | 1-2-1 Tutor | Recruitment Support
    • Online
    • 200 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 148 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    This Teaching Assistant Mastery Bundle provide comprehensive training for individuals aspiring to excel in educational support roles. Emphasising skills and theoretical knowledge, these courses equip participants with a deep understanding of child development, effective communica …
    £849
  • CPDQS Level 7 Diploma in Health and Social Care Management

    StudyHub
    CPD Certified | 33-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 165 hours · Self-paced
    • Certificate(s) included
    • 330 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **33-in-1 Health and Social Care Management Mega Bundle** ►►► Health and Social Care Management Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps t …
    £549.01

FAQs

Reed Courses advertises a large variety of Care courses which are delivered by a range of learning providers. The Care courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Care course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Care courses, you might also be interested in Psychology. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Care courses, Reed Courses also has plenty of paid for online Care courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Care courses. Alternatively you'll be able to enrol on an online Care course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Care course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Care courses from a variety of learning providers.