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Care training courses Cpd in Edinburgh

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  • Care Certificate Standards (1 to 15) + Level 2 & 3 diploma in Health & Social Care

    Care Skills Training
    **10,000+ Careskills Training Certified** PDF Certificate** CPD Accredited| 6 Courses Bundle Expert Support
    • 238 students
    • Online
    • 25.1 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ★★★ Trustpilot Review Rating: Over 4.5 out of 5 ★★★ Bundle Courses with this Care Certificate Standards (1 to 15) courses with Health & Social Care Level 2 & 3 Diploma. What’s Special? Latest Update (April, 2024) 14-Day Money Back Guarantee 3 FREE Courses Added CPD Accre …
    Save 20%
    £12 £15

  • Level 5 Diploma in Health & Social Care with Care Certificate Standards (1 to 15)

    Academy for Health & Fitness
    Summer Sale: QLS Endorsed! 7 Course (80 Topics) Bundle + Free CPD Certificate | 300 CPD Points| Lifetime Access
    • 2,104 students
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 7-in-1 Exclusive Level 5 Diploma in Health & Social Care ★★★ Updated On: August 2024 Are you interested in a rewarding field & helping people excel in their day-to-day lives? Are you thinking of kick-starting your career as a Nurse , Paramedic , Health visitor, He …
    Save 14%
    £12 £14

  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516

  • Level 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Course

    IOMH
    CPD Accredited! Free {Observation Skills, Safeguarding Children, Care Planning} Course| Free Certificate + MCQ Exam
    • 9,469 students
    • Online
    • 11.9 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ★★★ 1850+ Positive Reviews from Students! ★★★ 5-in-1 Exclusive Level 3 Diploma in Health & Social Care Package! What's New? [Updated: 1st September, 2024] The course aligns with guidelines from Health Education England, Skills for Care, and Skills for Health. MCQ Based FREE …
    Save 57%
    £12 £28

  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
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FAQs

Reed Courses advertises a large variety of Care courses which are delivered by a range of learning providers. The Care courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Care course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Care courses, you might also be interested in Observation skills for carers, Dementia training and Support worker. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Care courses, Reed Courses also has plenty of paid for online Care courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Care courses. Alternatively you'll be able to enrol on an online Care course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Care course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Care courses from a variety of learning providers.
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