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  • Care Certificate Standards (1 to 15) + Level 2 & 3 diploma in Health & Social Care

    Care Skills Training
    **10,000+ Careskills Training Certified** PDF Certificate** CPD Accredited| 6 Courses Bundle Expert Support
    • 308 students
    • Online
    • 25.1 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ Trustpilot Review Rating: Over 4.5 out of 5 ★★★ Bundle Courses with this Care Certificate Standards (1 to 15) courses with Health & Social Care Level 2 & 3 Diploma. What’s Special? Latest Update (April, 2024) 14-Day Money Back Guarantee 3 FREE Courses Added CPD Accre …
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    £12 £15
  • Care Certificate Standards (1 to 15) + Level 1, 2 & 3 Health & Social Care Diploma

    High Skills Training
    Last Updated 2024 | CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
    • Online
    • 10.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Care Certificate Standards (1 to 15) + Level 1, 2 & 3 Health & Social Care Bundle Overview ★★★ 1200+ Positive Reviews from Students! ★★★ Exclusive 7-in-1 Comprehensive Health & Social Care Training Bundle! What's New? [Updated: 1st October, 2024] PDF Certificate upon …
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    £12 £12.99
  • Needles and Sharps Training - CPD Certified

    The National Training Academy Ltd
    Online course, checkpoint at the end of each module, certificate when complete, 12 months unlimited access
    • 106 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Drug users and those with medical conditions may also use sharps in their homes. In addition, sharps can be found in public areas, the risks are all around us. If you have staff visiting customers in their homes or out in public spaces, such as parks, you have a duty of care to e …
    £35
  • The Froebelian Approach Course

    Centre of Excellence
    online certified and accredited course
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    10 Modules Certified Course Accredited Course Online study No time limit for completing your course 150 hours of study
    £49
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    This course includes lifetime access so you can complete the course at your own speed. The course explains why people behave differently or what psychological disorders are. Take this course now and learn what our perception, attention, and thinking, why we conform to other p …
    £157
  • Visual Merchandising Diploma - CPD Approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 159 students
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    Visual Merchandising Diploma - CPD Certified Visual merchandising is one of a retailer’s most valuable assets. When done well, it can drive sales, inspire loyalty in customers, improve the buying experience and communicate a brand’s core values and ideals. This course will pr …
    £49
  • Childcare: Childcare and Education

    The Learning College Group
    *CACHE Level 3 Childcare Qualification* | (VRQ) Qualification - OFQUAL Regulated | Early Years Setting
    • 1,239 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Highly rated
    The CACHE Level 3 Award in Childcare and Education (VRQ) covers many areas of development, relationships and health during including the education framework within Childcare & Early Years. The Childcare & Education qualification has been designed to cover health and dev …
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    £330 £499
  • Early Child Care & Child Development

    Care Skills Training
    CPD PDF Certificate| Last Updated 2024 | CPD Accredited | Expert Tutor Support
    • 46 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you eager to become a skilled professional in Early Child Care & Child Development ? Look no further than our Early Child Care & Child Development at Care Skills Training. We're committed to providing top-notch education at exceptional value, offering exclusive lim …
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    £12 £15
  • Working at Height eLearning Training

    ECHO3 EDUCATION LIMITED
    CPD Accredited online Working at Height course with certificate. RoSPA Member
    • 17 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 5 CPD points
    Great service
    Falls from height are the biggest cause of workplace fatalities (28% RIDDOR 2014/16). Naturally there are regulations to follow. The Work at Height Regulations 2005 require employers to ensure that a sufficient risk assessment is carried out so that all potential work at heig …
    £25
  • First Aid at Work eLearning Training

    ECHO3 EDUCATION LIMITED
    Accredited | 5-star rated | 60 minutes | Same-day certificate | Quick & Easy
    • 596 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Highly rated
    This online first aid at work course provides the knowledge needed to respond effectively in the event of an emergency at work. It focuses particularly on the critical period prior to the arrival of the emergency services and follows the UK Health & Safety executive syllabu …
    £25
  • Environmental Awareness Course

    ECHO3 EDUCATION LIMITED
    Online CPD accredited Environmental awareness course with certificate
    • 46 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Great service
    This course looks at the environmental aspects of onsite activities, and shows how you and your organisation can practice best standards for the benefit of you, your colleagues, and the environment within which you work. ***Online Course - Access Key Emailed - Certificate Ava …
    £25
  • TQUK Accredited Level 3 Award in Education and Training - Train the Trainer

    i-Success Academy
    Qualify to be a Trainer or Teacher within 2 months or less
    • 224 students
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The qualification is suitable for individuals who wish to teach in the Further Education and Skills Sector and forms a foundation for those with little or no previous experience of teaching or training. If you are looking to become a Teacher or Trainer this is the course you …
    £350
    • Online
    • Self-paced
    • Tutor support
    This is PRINCE2 2017 This PRINCE2® online training course will prepare the delegates for the PRINCE2® Foundation and Practitioner exams. PRINCE2® is the best practice for formal project management and by taking this course, delegates will learn the different methods, themes a …
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  • Level 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Course

    IOMH
    2000+ Authentic Review! Free{Observation Skills, Safeguarding Children, Care Planning} Course| Free Certificate+MCQ Exam
    • 10,001 students
    • Online
    • 11.9 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 2000+ Positive Reviews from Students! ★★★ 5-in-1 Exclusive Level 3 Diploma in Health & Social Care Package! What's New? [Updated: 29th October, 2024] The course aligns with guidelines from Health Education England, Skills for Care, and Skills for Health. MCQ Based FREE …
    Save 57%
    £12 £28
    • 164 students
    • Online
    • 12 hours · Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    The online SEN Support Worker Course from Oplex Careers aims to provide great insight into the skills and knowledge related to supporting children with varying special educational needs within a learning environment.
    £299.99
    • 425 students
    • Online
    • 18 hours · Self-paced
    • 18 CPD points
    • Tutor support
    Great service
    Highly rated
    The online Nursery Management Course from Oplex Careers aims to provide great insight into the skills and knowledge related to working within early years although paying more attention to the role of management within the setting.
    £299.99
    • 16 students
    • Online
    • Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    This course includes lifetime access so you can complete it at your own speed. In this course, you will have a better understanding of Cognitive Behavioral Therapy For Eating Disorders. Symptoms of eating disorders, reason or the driving factor for developing anorexia or buli …
    £157
  • 10 Soft Skills You Need Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    10 Soft Skills You Need Training - Online Course - CPD Accredited Welcome to our online 10 Soft Skills You Need training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). The meaning of soft skill …
    £19.99
  • Certificate in Administrative Support - Online CPD Accredited Training & Certification

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Administrative Support - Online Training Course & Certification – CPD Accredited Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This onli …
    £19.99
  • Level 3 Diploma in Health & Social Care with Care Certificate

    Training Express Ltd
    CPD Accredited | 2 Free PDF & HARDCOPY Certificate included | Free Retake Exam | Lifetime Access
    • 696 students
    • Online
    • 5.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated 2024] ** Get Free Care Certificate Course - Limited time offer ** [The course was developed aligned with the NHS, Skills for Care, Health Education England, and Skills for Health guidelines] Are you interested in pursuing a career in healthcare? If so, Training Express o …
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    £12 £14
  • Anger Management Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Anger Management Training - Online Course - CPD Accredited Welcome to our online Anger Management training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Benjamin Franklin once said, ‘In this w …
    £19.99
  • Handling a Difficult Customer - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Handling a Difficult Customer - Online Course - CPD Accredited Welcome to our online Handling a Difficult Customer training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Customer service is a …
    £19.99
  • Health and Wellness at Work Training - Online Course - CPD Accredited.

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Health and Wellness at Work Training - Online Course - CPD Accredited. Welcome to our online Health and Wellness at Work training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). A healthy employ …
    £19.99
  • Workplace Violence - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Workplace Violence - Online Course - CPD Accredited. Welcome to our online Workplace Violence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Workplace harassment is illegal and destruc …
    £19.99
  • Delivering Constructive Criticism Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Delivering Constructive Criticism Training – Online Course – CPD Accredited Welcome to our online Delivering Constructive Criticism training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Deliv …
    £19.99
  • Level 2 & 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15)

    Care Skills Training
    **10,000+ Careskills Training Certified** PDF Certificate** CPD Accredited| 6 courses bundle| Expert Support
    • 104 students
    • Online
    • 28.7 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Overview ★★★ Spots Filling Fast! Don't Miss Out - Enrol Now & Secure Your Place in Our Exclusive Health & Social Care Program ★★★ What's Special? [Updated: April, 2024 ] The course aligns with guidelines from Health Education England, Skills for Care, and Skills for …
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    £12 £20
  • Workplace Diversity Training - Online Course - CPDUK Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Workplace Diversity Training - Online Course - CPDUK Accredited Welcome to our online Workplace Diversity training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). With the world becoming more mo …
    £19.99
  • Certificate in Cyber Security - Online Training Course & Certification – CPD Accredited

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 6 hours · Self-paced
    • 6 CPD points
    • Tutor support
    Great service
    Certificate in Cyber Security - Online Training Course & Certification – CPD Accredited - IT Security Fundamentals - Short Course Every organisation is responsible for ensuring cyber security. The ability to protect its information systems from impairment or even theft i …
    £19.99
  • Leadership and Influence Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Leadership and Influence Training – Online Course – CPD Accredited Welcome to our online Leadership and Influence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). They say that leaders a …
    £19.99
  • Servant Leadership Training - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Servant Leadership Training - Online Course - CPD Accredited Welcome to our online Servant Leadership training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Servant leadership can seem like a …
    £19.99
  • Women in Leadership Training - Level 2 - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Women in Leadership Training - Level 2 - Online Course - CPD Accredited. Welcome to our online Women in Leadership training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). In most developed coun …
    £19.99
  • Moving and handling - Practical Training (4 Persons)

    Dita Health and Social Care Consultancy Limited
    • Classroom - Tilbury
    • Full-time
    • Tutor support
    This course deals specifically with the handling of people and is relevant to healthcare workers/providers. Who should attend? The course is designed for all carers who need to lift/handle people, and who have not/have already received training in moving and handling
    £400
  • Care Business Workshops - Face - Face (4 persons)

    Dita Health and Social Care Consultancy Limited
    Care Business Setting UP
    • Classroom - Tilbury
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    We have a comprehensive list of training workshops designed and tailored specifically for businesses in the care sector. Our training is delivered to individuals/groups, from business owners, directors, Nominated Individuals, Registered Managers through to office staff. The works …
    £400
  • Coaching and Mentoring Workshop - face-face (4 persons)

    Dita Health and Social Care Consultancy Limited
    Coaching and Mentoring Workshops
    • Classroom - Tilbury
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    This course has been specifically designed to help you develop your understanding of coaching and mentoring and the benefits of using them when working in an emergency response. With this course and accompanying toolkit, you will be able to recognise how to structure and carry ou …
    £400
  • Get your TFL Private Hire Licence PCO, Do ELR English and SERU Training with us

    Russbridge Academy
    Accepted by Transport For London I Discounted Fees I Tutor Support Available
    • Classroom - Rainham, Essex
    • Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £170
  • Planning to Apply or Renew your PCO Licence? Do ELR English and SERU Training with us

    Russbridge Academy
    Award Winning Provider I Discounted Fees I Approved Academy I Support Available
    • Classroom - Rainham, Essex
    • Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £170
  • SIA Trainer Level 3 Award in the Delivery of Conflict Management Training Course

    Russbridge Academy
    Approved Qualification | Become a SIA Trainer | Fast Track Result and Certificate
    • Classroom - Rainham, Essex
    • Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £430
  • SIA Trainer Level 3 Award for Deliverers of Physical Intervention Training PI Course

    Russbridge Academy
    Approved PI System | Becoming a SIA Trainer | Fast Track Result and Certificate | PI Licence Agreement
    • Classroom - Rainham, Essex
    • Part-time
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £730
  • Medical Secretary - Audio Transcription

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support, exam and certification included
    • 23 enquiries
    • Classroom - Croydon
    • 10 hours · Part-time or full-time
    • 10 CPD points
    • Tutor support
    Our extremely thorough Medical Audio Transcription training covers the transcription and simple medical terminology you might come across in an administration role in medical organisations such as hospitals, surgeries and clinics.
    £399
  • Intro to Event Management

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Croydon
    • 50 hours · Part-time or full-time
    • 50 CPD points
    • Tutor support
    Priceless for anyone involved in organising events, the training within this award brings together all the elements you need to produce memorable, stress-free, successful events.
    £1,499
    • Classroom - Ilford, Essex
    • 4 hours · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Total course fee is £99 (Less the deposit of £15, balance fee £84 is payable after booking the course. An electronic invoice will be sent to you). This is the most popular first aid qualification. The Basic Life Support (BLS) is the choice of many employers to ensu …
    £15
  • SIA Door Supervisor & First Aid Training (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 351 enquiries
    • Classroom - East London
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Please check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a blended course. Total time is 52 hours: Online lear …
    £449.99
  • National Diploma in Dental Nursing Course (Classroom and Online)

    Harriet Ellis Training Solutions Ltd
    Fully accredited by the NEBDN, Earn whilst you learn as a dental nurse. Qualify in less than 18 months.
    • 934 enquiries
    • Classroom - East London
    • 18 months · Part-time
    • Professional certification
    • Certificate(s) included
    Earn whilst you learn as a dental nurse with no experience needed. Study in conjunction with working in a Dental Practice on either a Full or Part Time basis in regular paid employment. Over 90% pass rate of the programme and be qualified in less than 18 months. Distance learning …
    £2,018
  • Airport Customer Services Professional Classroom Based

    Exodus Training and Recruitment
    3-Day Classroom based course, tutor support and final exam included
    • Classroom - East London
    • 3 days · Part-time
    • Certificate(s) included
    • Tutor support
    The Airport Passenger Service Course provides the knowledge and insight into the role. Airport Ground Handlers and World Class Airlines are looking for the best candidates to employ. Within the aviation industry, candidates are expected to have professional knowledge and proficie …
    £477
    • Classroom - South East London
    • 4 weeks · Part-time
    • Tutor support
    WELCOME TO THE WORLD OF PROFESSIONALISM FOR THE TRAVEL & AIRLINE INDUSTRY. Do you want to learn about the role of Passenger Service Agent in a classroom environment with one of our an expert tutors. Exodus Travel Training and Recruitment is now offering a one day course i …
    £477
    • Classroom - East London
    • 3 months · Part-time
    Great service
    This co-created Fortray and IBM Artificial Intelligence consciousness Specialist Expert’s Program is a mix of Artificial Intelligence, Data Science, Machine Learning and deep learning, empowering this present reality execution of cutting edge apparatuses and models. The artificia …
    £1,500
  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - City of London
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - City of London
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516

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