CPD Certified Customer Care & Complaint Handling Course
Upskillist
Learn proven techniques for resolving customer issues, improving satisfaction, and fostering positive relationships.
- New course!
- Online
- 1.3 hours · Self-paced
- Certificate(s) included
- 10 CPD points
...customer care contributes value to an organisation Recognise the difference between customer care and customer service Learn how to handle complaints effectively Increase customer retention rates Build customer loyalty through great customer care The Upskillist Customer Care and Complaint
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