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Certificate in Communication Skills Level 2

Certified QLS Level 2 | *FREE PDF Certificate*Tutor Support & Exam | 40 CPD Credits | **Free PR Course**

Provided by Brentwood Open learning College

Summary

Price
£360 inc VAT
Or £60.00/mo. for 6 months...
Study method
Online
Course format What's this?
Reading material - PDF/e-book
Duration
125 hours · Self-paced
Access to content
Access until course completion
Qualification
No formal qualification
CPD
40 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

Communication Skills

Certificate in Communication Skills QLS Level 2. Additional CPD Accredited Certificate with 40 CPD points available with no extra study. The course comes with easy to understand e-learning study materials.

Endorsed Certificate of Achievement. In business communication, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own communication.

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Certificate of Achievement can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

Quality Licence Scheme

This course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Achievement

CPD

40 CPD hours / points
Accredited by The CPD Standards Office

Course media

Description

Certificate in Communication Skills level 2

We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call can’t.

Course Details:

In business communication, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own communication.

Course Syllabus:

Certificate in Communication Skills level 2, consists of the following four units:

Unit 1 – Communication Basics

  • Asking Questions
  • Probing
  • Listening Skills
  • Scoring
  • Interpretation
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Body Language
  • Gestures

Unit 2 – Listening Skills

  • What is Active Listening?
  • Demonstrating Listening
  • Tips for Becoming a Better Listener
  • Body Language Basics
  • Understanding Sympathy and Empathy
  • Creating the Right Mindset

Unit 3 – Body Language

  • Interpreting Body Language
  • The NLP Style of Questioning
  • The Power of Hypnotic Language
  • Influencing Outcomes

Unit 4 – Communication Styles

  • Communication Styles
  • Dichotomies in Theory
  • Creating a Positive Self-Image
  • Seven Things People Determine from Your Appearance
  • Frame of Reference
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • The lesson: balance enthusiasm with control
  • Thirty Ways to Persuade
  • The Persistent Response

Course Benefits:

  • Full Tutor Support
  • Self paced, no fixed schedules
  • Available to students anywhere in the world
  • 24/7 Access to the LMS ( Learning Management System )
  • Easy to understand quality e-learning study materials.

Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

  • Online course materials
  • Question papers
  • Additional Supporting Material
  • Useful Links

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a course with Brentwood Open Learning College you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

Requirements

Communication Skills

No particular entry requirement.

Option 1

Communication Skills Certificate QLS Level 2 endorsed by Quality Licence Scheme

Certificate Fee: £75 + postal charges

Option 2

Communication Skills Certificate issued by BOLC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£65 + postal charges

*Postage Charges: National £9, International £15

Questions and answers

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Reviews

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Provider

Brentwood Open learning College

Brentwood Open Learning College is an online platform providing a variety of accredited online courses. Participants of all levels of advancement can study management, finances, fashion design, logistics, nutrition, marketing, and many more, all available from the comfort of their own home. Due to flexibility of study and  accreditation we have students from over 50 countries around the world.

Are you interested in....?

  •  Enhancing your CV?
  • Updating your skills for employment?
  •  Improving your career prospects?
  • Starting your own business from scratch?

Then our courses could be an ideal choice for you.

 

View Brentwood Open learning College profile

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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