Cleaning Level 5 - CPD Certified

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[Updated 2024]

This Level 5 Certificate in Cleaning is Institute of Hospitality endorsed and suitable for anyone looking to become a professional cleaner or establish a cleaning business. It covers theoretical training on cleaning procedures, chemical safety, kitchen maintenance, and much more. It also includes essential information on how to market your services, train staff and deal with clients.

Through this course, you will learn how to work safely and correctly with chemicals, taking you through key procedures and guidelines for cleaning offices, new-build homes, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about contracts and employment opportunities, covering key topics such as working hours, business insurance, tax and quality of service.

Learning Outcomes

By the end of the course, learners will be able to:

• Establish their own cleaning company, as well as hire and train their staff
• Create a solid cleaning service business plan and set a business budget
• Demonstrate an in-depth understanding of cleaning contracts and working hours
• Clean offices, pubs, new-build homes, leisure premises and commercial premises
• Use a range of commercial cleaning products, PPE and equipment
• Clean windows, dust surfaces, maintain carpets and hardwood floors
• Understand the standards and regulations for cleaning commercial kitchens
• Unclog drains, fix showerheads, eliminate mould and establish a bathroom cleaning routine
• Dispose of chemicals safely and implement a colour coding system for waste

Key Features of the Course :

• Institute of Hospitality Endorsed Course
• Instant FREE PDF certificate
• Fully online, interactive course with audio voiceover
• Developed by qualified professionals in the field

Free Gifts

• ➽ FREE Course 01: Housekeeping
• ➽ FREE Course 02: Health and Safety at Workplace
• ➽ FREE Course 03: Personal Hygiene

Certificate of completion (Hardcopy)

Hard copy certificate - Included

Certificate of completion (PDF)

Digital certificate - Included

If you’re looking to set up a cleaning business from scratch, then this course is packed with tips and strategies for training staff, growing your client list, marketing your business online, and crafting the perfect business plan.

Gain essential skills needed to fast-track your career and earn a certificate to stand out to clients and prospective employers.

Curriculum

• In module one, we will explore the role and responsibilities of a cleaner, covering topics such as typical working hours, cleaning contracts, expected pay, and holidays.

• In module two, we will take a look at the different career opportunities in cleaning, discussing guidelines for new-build homes, pubs, leisure premises, and offices. It also includes window cleaning training and tips for cleaning carpets and upholstery.

• In module three, we will familiarise with a range of commercial equipment and products, with tips on how to store equipment, remove stains from clothing and iron clothes.

• In module four, we will explore standards and techniques for domestic cleaning, including dusting procedures, surface, mirror cleaning, and maintaining hardwood floors.

• In module five, we will learn about domestic and hospitality kitchen cleaning procedures and best practice. It provides practical training on how to clean microwaves, ovens, refrigerators, sinks and other appliances.

• In module six, we will learn all about bathroom and toilet cleaning, with an overview of equipment required. It covers procedures for unclogging drains, fixing showerheads, eliminating mould, washing shower curtains, and other tasks.

• In module seven, we will learn the fundamental principles of office cleaning, from how to clean up and organise rubbish, to procedures for cleaning staff toilets, desks, lifts and stairways.

• In module eight, we will learn techniques for cleaning external surfaces and areas, with guidance on how to carry out a risk assessment to identify potential safety hazards. It also provides guidance on how to use a commercial pressure washer.

• In module nine, we will explore the principles of waste management, taking a look at colour coding systems, PPE, waste transfer control systems, and pharmaceutical disposal.

• In module ten, we will learn how to use chemical equipment correctly and safely, with guidance on how to store chemical products, clean chemical storing and what to do in the case of a chemical emergency.

• In module eleven, we will learn what it takes to run a cleaning service and establish a business from scratch. It covers practical guidance on how to create a business plan, market research, and set a budget.

• In module twelve, we will gain a comprehensive understanding of the different aspects of running a business, from dealing with staff issues to now shows, conduct and ethics.

• In module thirteen, we will develop our knowledge of customer satisfaction in the industry, with tips on how to recognise problems before they occur, as well as deal with client complaints.

• In module fourteen, we will explore a range of staff management strategies, with guidance on key topics such as motivating and rewarding staff, how to conduct interviews, training staff and dealing with staff turnover.

• In module fifteen, we will learn how to market a cleaning service, with guidance on how to decide locations and offices to target, advertise your services online, network and make the most of opportunities.

• In module sixteen, we will explore strategies for business growth and retaining clients, including payroll management training.
• In the final module, we will explore the options for insurance purchasing, taking a look at insurance for both cleaners and cleaning businesses, including insurance costs and tax regulations.

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping costs £3.99).

This course is ideal for:

• Domestic Cleaner
• Cleaning Supervisor
• Hotel Cleaner
• Office Cleaner
• School Cleaner
• Hospital Cleaner
• Business Owner
• Janitor
• Sweper

No prior degree or experience is required to enrol in this course.

• Office cleaner
• Carpet Cleaner
• Domestic Cleaner
• Janitor

Currently there are no Q&As for this course. Be the first to ask a question.