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Closing Techniques Certification


Online Courses Learning

Summary

Price
Save 43%
£50 inc VAT (was £89)
Or £16.67/mo. for 3 months...
Offer ends 31 July 2025
Study method
Online
Duration
8 hours · Self-paced
Qualification
No formal qualification
CPD
8 CPD hours / points
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price

1 student purchased this course

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Overview

The Closing Techniques Certification is the ideal course choice, if you have staff members who have responsibility for sales in your business, particularly for closing sales.

Certificates

Certificate of completion

Digital certificate - Included

CPD

8 CPD hours / points
Accredited by The CPD Certification Service

Description

Closing Techniques Certificate

The Closing Techniques Certification is the ideal course choice, if you have staff members who have responsibility for sales in your business, particularly for closing sales.

Spread across 5 easy-to-follow modules, students will gain skills in a multitude of areas, including understanding customer behaviours and buying decisions and building positivity and credibility with customers, giving them the tools that they need to really contribute towards the success of your business.

What’s Covered in the Course?

The clearly-structured modules of this course cover the following areas in detail:

How to close a deal in a positive manner, using a variety of methods, such as timing and pace;

Tips on how to overcome some of the most common barriers to sales and how to effectively convince customers to change their negative reactions into positive ones;

Creating and delivering sales pitches, including understanding different audiences and effectively communicating with them;

How to build rapport, credibility and trust with potential customers and overcome their objections, including the most common sales barriers and how to get around them;

The importance of cross-selling and how to effectively do it, in order to maximise sales for the organisation;

Overcoming misunderstandings or issues when selling and how to emphasise the benefits of the products and services in the most effective manner and exceed customer expectations;

An examination of the psychology of buying, to give your employees an insight into a customer’s thought process, including the main factors that influence a successful sale;

The importance of good listening skills, when closing a sale;

Using timing and questioning skills in the right way, in order to close a sale in an effective manner.

What are the Benefits of the Course?

There are a whole host of advantages to taking the Closing Techniques Certification for your employees, and they are as follows:

Your business will benefit from having employees who are knowledgeable about how to effectively close a sale and can demonstrate these skills in their role;

There are no entry requirements, so your employees needn’t worry about having the right qualifications, in order to apply;

Learners will receive an accredited certificate in closing techniques, which is helpful for their own future career prospects.

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.