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Communication : Assertive Communication

Developed by an Industry Expert | FREE Career Guidelines Included | Free PDF Certificate


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Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
0.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Do you ever struggle to speak up and express your thoughts and feelings, either at work or in your personal life? Do you find yourself either being too aggressive or too passive in your communication style, often leading to misunderstandings or even conflict?

If so, this course on mastering assertive communication is the perfect opportunity for you to develop the skills you need to communicate confidently and effectively.

Throughout the course, you'll dive into the fascinating world of communication, exploring different styles and learning how to identify them in yourself and others. You'll discover how to express yourself in a clear and concise way, without being afraid to speak your mind or stepping on anyone's toes.

But that's not all - this course is not just about learning the theory behind assertive communication, it's also about putting these skills into practice. Through interactive exercises, role-playing scenarios, and real-life examples, you'll have the opportunity to hone your communication skills and become a master of assertive communication in no time.

By the end of the course, you'll not only feel more confident in your ability to communicate effectively, but you'll also be equipped with a whole host of techniques and strategies to help you handle conflict, manage your emotions, and build your self-confidence.

So why wait? Sign up for this course today and start your journey towards mastering assertive communication!

***You will also get these GIFTs with this course

  • Free Career Guidelines
  • Free PDF Certificate
  • Lifetime Course Access

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

1
section
7
lectures
0h 35m
total
    • 1: Introduction 01:32
    • 2: Part 1 Communication Styles 10:56
    • 3: Part 2 Why is assertive communication important 03:11
    • 4: Part 3 How to become an assertive communicator 09:01
    • 5: Part 4 Encouraging assertive communication in the workplace 05:47
    • 6: Part 5 Remote working 01:38
    • 7: Part 6 Personality Types 02:36

Course media

Description

Here's an overview of what students can expect to learn from this course on mastering assertive communication:

  1. Understanding communication styles: Students will learn about the different communication styles and how they impact interpersonal relationships. They'll be able to identify their own communication style and understand how it affects their interactions with others.

  2. Developing assertiveness: Students will learn how to develop assertiveness skills, including how to use "I" statements, assertive body language, and active listening. They'll gain confidence in expressing their thoughts, feelings, and needs in a clear and direct manner without being aggressive or passive.

  3. Overcoming barriers to assertiveness: Students will identify common barriers to assertiveness and learn strategies for overcoming them. They'll gain insights into how their own beliefs, emotions, and behaviours may be getting in the way of effective communication, and learn practical techniques to overcome these barriers.

  4. Managing conflict: Students will learn how to manage conflict in a constructive way, using assertive communication techniques. They'll understand how to approach conflicts with a mindset of collaboration, rather than confrontation, and be able to use their communication skills to defuse tension and reach mutually beneficial solutions.

  5. Building self-confidence: Students will learn strategies for building self-confidence, including positive self-talk and reframing negative thoughts. They'll learn how to recognise and challenge their own self-limiting beliefs, and develop a more positive and resilient mindset.

  6. Applying assertiveness in different contexts: Students will learn how to apply assertive communication in various contexts, such as the workplace, personal relationships, and social situations. They'll learn how to tailor their communication style to different situations, and gain practical skills for communicating assertively in different settings.

By the end of the course, students will have a comprehensive understanding of assertive communication and be equipped with a range of skills and strategies to communicate more effectively and confidently. They'll be able to apply these skills in both personal and professional contexts, improving their relationships, productivity, and overall well-being.

Why Choose this Course?

  • Conducted by industry experts
  • Get Instant E-certificate
  • Fully online, interactive video course
  • Developed by qualified professionals
  • Self-paced learning and laptop, tablet, and smartphone-friendly
  • 24/7 Tutor Support

Course Curriculum

  • Introduction
  • How do we communicate?
  • Why is assertive communication important?
  • How to become an assertive communicator
  • Encouraging assertive communication in the workplace

Who is this course for?

This course on mastering assertive communication is designed for anyone who wants to improve their communication skills and develop a more confident and effective communication style. This includes:

  1. Professionals who want to communicate more effectively in the workplace: This course is perfect for professionals who want to improve their communication skills to become better leaders, team players, or collaborators. The course will provide practical techniques and strategies for communicating assertively in different workplace scenarios.

  2. Individuals who struggle to express themselves: This course is ideal for anyone who finds it difficult to express their thoughts and feelings in a clear and confident manner, either at work or in their personal lives. Students will learn how to overcome barriers to effective communication and develop a more assertive communication style.

  3. People who want to improve their relationships: This course is beneficial for individuals who want to improve their relationships with family, friends, or partners. The course will provide students with the tools they need to communicate more effectively and reduce misunderstandings or conflicts.

  4. Those who want to develop their personal growth: This course is suitable for anyone who wants to develop their personal growth and build their self-confidence. Students will learn how to challenge self-limiting beliefs and develop a more positive and resilient mindset.

In summary, this course is suitable for anyone who wants to improve their communication skills, build their confidence, and become more effective in their personal and professional lives.

Requirements

No previous knowledge of communication is required to continue with this course.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.