Communication & Information Handling in Care

Did you know that 70% of mistakes in the healthcare industry are due to poor communication? Furthermore, a staggering 80% of serious medical errors involve miscommunication during transitions of care. Our course, "Communication & Information Handling in Care," is designed to empower you with these crucial skills. From mastering the basics of communication, recognising non-verbal cues to overcoming communication obstacles, we ensure you're equipped for success in the care environment.

Delving further, we teach you how to maintain confidentiality, adeptly manage critical information, and ensure stringent data security. Through this six-module course, we aim to equip you with the skills needed to foster trust, uphold patient rights, and handle sensitive information securely, thereby significantly enhancing your ability to provide exceptional care.

Learning Outcomes:

After completing this "Communication & Information Handling in Care" course, you will be able to:

• Apply effective communication strategies, understanding verbal and non-verbal cues.
• Build trust with patients through responsive and empathetic interactions.
• Overcome communication obstacles for clear information exchange.
• Uphold confidentiality while managing health records professionally.
• Efficiently manage patient information to improve service delivery.
• Safeguard sensitive data with robust information security measures.

Certificate Of Completion

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

• Module 1: Communication Basics 16:43

  • 1: Communication Basics 16:43

• Module 2: Responses & Nonverbal Cues 17:12

  • 2: Responses & Nonverbal Cues 17:12

• Module 3: Overcoming Communication Obstacles 18:08

  • 3: Overcoming Communication Obstacles 18:08

• Module 4: Maintaining Confidentiality and Records 15:23

  • 4: Maintaining Confidentiality and Records 15:23

• Module 5: Managing Information 16:55

  • 5: Managing Information 16:55

• Module 6: Ensuring Information Security 18:23

  • 6: Ensuring Information Security 18:23

In this "Communication & Information Handling in Care" course, you'll dive deep into the fundamentals of communication, exploring nonverbal cues and mastering response techniques. We address common communication obstacles and provide strategies to overcome them. With our guidance, you'll understand the importance of confidentiality, gaining the know-how to maintain meticulous records and manage information accurately. To top it all off, we equip you with the skills needed to ensure optimal information security, a cornerstone in providing trusted patient care.

Don't miss the chance to improve your communication skills, enhance patient safety and uplift the quality of care you provide. Enrol in the "Communication & Information Handling in Care" course today, and let's change those statistics together.

This "Communication & Information Handling in Care" course is designed for:

• Healthcare professionals wanting to enhance their communication skills.
• Caregivers aiming for improved patient interactions.
• Health information managers seeking secure data handling knowledge.
• Medical administrative staff dealing with sensitive information.
• Social workers in healthcare wanting to build better patient relationships.
• Aspiring healthcare professionals or students looking to boost their skills.

After completing this "Communication & Information Handling in Care" course, potential career paths include:

• Patient Care Coordinator
• Healthcare Administrator
• Health Information Manager
• Healthcare Social Worker
• Nurse Manager
• Compliance Officer
• Medical Records Administrator

The combined salary range for careers associated with this course typically falls between £25,000 to £70,000 per year.

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