Skip to content

Communication Skills in Health and Social Care

5-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access


Cambridge Open Academy

Summary

Price
£35 inc VAT
Study method
Online
Duration
6 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Certificate of Completion (PDF) - Free
  • Certificate of Completion (Hard Copy) - £9.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

1 student purchased this course

Add to basket or enquire

Overview

In the fast-paced world of healthcare and social services, effective communication can be a lifesaver. Imagine a scenario where a nurse struggles to convey critical information to a patient, or a social worker finds it challenging to connect with a vulnerable individual. Such situations emphasize the significance of honing your Communication Skills in Health and Social Care. This course delves deep into twelve comprehensive modules, each a vital piece in the intricate puzzle of healthcare communication.

Learning Outcomes:

  • Understand the fundamental principles of effective communication and its relevance in healthcare.
  • Develop professional communication and behavioural skills necessary for healthcare settings.
  • Master interviewing techniques to extract vital information from patients and clients.
  • Learn to adapt your communication style to meet the needs of individuals with varying abilities.
  • Grasp the importance of confidentiality in maintaining trust within medical environments.
  • Expand your vocabulary with human body terminology, medical instruments, and lab tests.
  • Navigate the legal and ethical aspects of healthcare communication, decoding medical jargon and abbreviations.

This Bundle Consists of the Following Courses:

  • » Course 01: Communication Skills in Health and Social Care
  • » Course 02: Care Planning and Record Keeping/Health & Safety Online Course
  • » Course 03: Health and Social Care Level 3 Certification Course - CPD Accredited
  • » Course 04: Leadership and Governance for Effective Healthcare Delivery
  • » Course 05: Structure and Overview of the Health and Social Care Sector

Certificates

Certificate of Completion (PDF)

Digital certificate - Included

Once you have successfully completed the course, you will receive a CPD Accredited PDF certificate completely free of cost as a proof of your accomplishment.

Certificate of Completion (Hard Copy)

Hard copy certificate - £9.99

Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, international students have to pay £19.99 for the shipment to their designated address.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Elevate your career in healthcare and social services by mastering the art of Communication Skills. Our course, meticulously designed with 12 comprehensive modules, equips you with the tools needed to excel in these demanding fields.

From understanding the core principles of communication to navigating the legal intricacies, you'll gain the knowledge and confidence to communicate effectively, professionally, and ethically. Dive into practical scenarios, all within the comfort of theoretical learning. Join us today and unlock your potential in the healthcare and social care sectors.

Course Curriculum:

  • Module 01: Introduction to Health and Social Care
  • Module 02: Communication and its Relevance
  • Module 03: Importance of Communication in Healthcare
  • Module 04: Professional Communication and Behaviour
  • Module 05: Interviewing Techniques
  • Module 06: Adapting Communication to a Patient’s Ability to Understand
  • Module 07: Confidentiality in a Medical Environment
  • Module 08: Human Body Vocabulary with Pictures
  • Module 09: Equipment, Instruments and Lab Tests
  • Module 10: Legal aspects and Ethics
  • Module 11: Medical Jargon and Terminology
  • Module 12: Acronyms and Abbreviation

Who is this course for?

  • Aspiring healthcare professionals
  • Social workers and support staff
  • Students pursuing healthcare-related studies
  • Individuals looking to enhance their communication skills for career advancement

Career path

  • Healthcare Assistant: £18,000 - £24,000 per year
  • Social Worker: £25,000 - £40,000 per year
  • Medical Secretary: £18,000 - £28,000 per year
  • Patient Care Coordinator: £20,000 - £30,000 per year
  • Healthcare Administrator: £20,000 - £35,000 per year

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.