Communication Skills
Practical Training for Professionals
Summary
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Location & dates
Cheadle Royal Business Park
Cheadle
Cheshire
SK83FS
United Kingdom
Capitol Boulevard
LEEDS
West Yorkshire
LS270TS
United Kingdom
Boar Lane
Leeds
West Yorkshire
LS15NS
United Kingdom
Temple Street
BIRMINGHAM
West Midlands
B25DP
United Kingdom
Overview
Communication Skills - Overview
This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships.
This Communication Skills training course is available throughout the UK.
CPD Value 5.5 Hours
Course Locations
Communication Skills London
Communication Skills Manchester
Communication Skills Nottingham
Communication Skills Birmingham
Communication Skills Bristol
Communication Skills Edinburgh
Communication Skills Leeds
CPD
Description
Communication Skills - Timetable
09:30 - 10:00 Coffee & Course Objectives
10:00 - 11:00 What is Good Communication and How Do We Assess our Ability? (What are the barriers to and the basics of good communication? How does communication affect working relationships?)
11:00 - 12:00 A Look at Clarity and its Effectiveness (The value of understanding behavioural characteristics and how to set objectives accordingly)
12:00 - 13:00 The Value of Body Language and Tone (Adapting to meet the needs of our audience)
13:00 - 14:00 Lunch
14:00 - 15:00 Communication as a Two-way Process
15:00 - 16:30 The Value of Planning in Both Internal and External Communication
16:30 Summary & Action Plans Agreed
Communication Skills - Benefits
- Identify the behaviours associated with good working relationships
- How to set clear communication objectives
- Identifying the needs of different audiences
- Planning internal and external communication
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.