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Communication training courses in Wales

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  • Introduction to Management and Supervisory Skills

    Practical Training for Professionals
    • 36 enquiries
    • Classroom - Bristol
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to Management and Supervisory Skills - Overview This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a …
    £576

  • Motivational Management for the Public Sector

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    An all-encompassing one-day course that gives you all the tools to become a confidant and motivational manager in the Public Sector. CPD Value 5.5 Hours Course Locations Motivational Management for the Public Sector London Motivational Management for the Public Sector Man …
    £576

  • People Management Skills

    Practical Training for Professionals
    • 17 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and tips to hone existing skills Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situat …
    £576

  • People Management Skills for Secretaries & PAs

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement Personal Organisation skills for Secretaries and PAs , but can be taken alone. The focus here is on improving the skills needed to organise people better. This course recognises that structure and process are not sufficient to ensure succe …
    £576

  • The Art of Retail Selling

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited. This The Art of Retail Selling course is available throughout the UK. CPD Value 5.5 Hours
    £516

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516

  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people. This Dealing with Difficult People course is available throughout the UK. CPD …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and e …
    £516

  • Developing Assertiveness Skills in the Public Sector

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and hones …
    £576

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516

  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516

  • Re-Energising a Stalled Change Campaign

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change Charles Darwin The most human characteristic is resistance to change Sir John Harvey Jones This is a specialist training cour …
    £576

  • Influencing Skills Masterclass

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position. This personal development training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Inf …
    £576

  • Maximising Performance by Influencing and Persuading

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Maximising Performance by Influencing and Persuading - Overview An old saying, but true: > “Do what you’ve always done and you’ll get what you’ve always got!” Have you ever felt that: you have not really understood what is expected of you? you spend more and more ti …
    £576

  • The Roles and Responsibilities of a Director

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    This 1 day workshop style course identifies the particular legal, and other duties and responsibilities, that are implicitly conferred on a Director immediately upon their accepting the position. It will also consider the change in status and expectation of Directors compared t …
    £576

  • Working Globally Inter-Cultural Communications

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Globalisation will affect most of us at some time in our careers and although it is often exciting to conduct business with other nationalities, the potential for embarrassment, misunderstanding or taking offence is increased. The aim of this workshop is to help participants re …
    £576

  • Communicating Effectively - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    Communicating Effectively - Half Day (am) - Overview This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test thei …
    £220

  • Success in Leadership & Motivation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution. CPD Value 5.5 Hours
    £576

  • Successful Presentations

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £576

  • Introduction to NLP for Professionals

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Bristol
    • Full-time
    • 6 CPD points
    • Tutor support
    Introduction to NLP - Overview This NLP training course is designed to introduce delegates to the excellence principles and techniques of Neuro Linguistic Programming (NLP), and how they can be applied in a business context. This Introduction to NLP course is available thro …
    £576

  • Management Skills - How to Survive and Thrive

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Management Skills - How to Survive and Thrive - Overview This course is designed to support delegates who wish to protect their business during periods of uncertainty caused by recession. In difficult times many people lose sight of their core objectives and potentially talk …
    £576

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Customer Excellence for Finance Staff

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver customer excellence. This Customer Excellence for Finance Staff course is available throughout the UK. CPD Value 5.5 Hours Course Loca …
    £516

  • Developing Major Accounts

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This developing major accounts course is essential for any salesperson trying to develop a major account. Delegates learn how to identify key influencers in the organisation, assess the political strengths and weaknesses of their contacts and allocate sales time accordingly. De …
    £516
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FAQs

Reed Courses advertises a large variety of Communication courses which are delivered by a range of learning providers. The Communication courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Communication course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Communication courses, you might also be interested in Personal development, Report Writing and Self esteem. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Communication courses, Reed Courses also has plenty of paid for online Communication courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Communication courses. Alternatively you'll be able to enrol on an online Communication course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Communication course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Communication courses from a variety of learning providers.
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