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Conflict Management & Resolution

NEW WEBSITE DEAL: Conflict Management & Resolution with ZandaX workbook & Action Plan

ZandaX

Summary

Price
£19.99 inc VAT
Study method
Online
Course format What's this?
Video
Duration
4 hours · Self-paced
Access to content
12 months
Qualification
No formal qualification
Additional info
  • Tutor is available to students
1 student purchased this course

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Overview

DEVELOPMENT course option, with your own ZandaX Conflict Management & Resolution workbook

The price includes a fully interactive online Conflict Management & Resolution course, delivered in 4 targeted modules, along with your own ZandaX Conflict Management & Resolution workbook and Action Plan.

Support: this course has 60-day tutor email support, with response within 24 hours/one working day.

Course media

Description

Includes What is Conflict?, Simple Strategies for Routine Conflicts, The Thomas-Kilmann Model, Working Collaboratively, Making an Intervention

ABOUT THE ZANDAX WORKBOOK: You get the special ZandaX workbook which gives a course summary and space for your notes, as well as our unique ACTION PLAN that enables you to relate the content to your own life, and to monitor and manage your ongoing development. How does that sound?

Here's what you'll learn in our Conflict Management & Resolution course:

About the Course
* What's in the Course?
Conflict Management Essentials
* What You Will Learn * What is Conflict? * Simple Strategies for Routine Conflicts * 5 Steps to Conflict Resolution * Key Takeaways * Module Test * Your Objectives
Higher Level Conflict Resolution
* What You Will Learn * Conflict Management: The Thomas-Kilmann Model * Facilitating Conflict: Working Collaboratively * Making an Intervention * Key Takeaways * Module Test * Your Objectives
Course Wrap Up
* Course Summary
Workbook Download
* Interactive Workbook Download

Who is this course for?

Our Conflict Management & Resolution course has been developed to provide a solid understanding of conflict, how it arises, and how to deal with it in a positive and sustainable way.

Requirements

There are no prior requirements, and even if you don't manage a team, you may find it useful to see how conflict arises -- and different ways of resolving it -- in non-work areas of your life.

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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