SIA Trainer Level 3 Award in the Delivery of Conflict Management Training Course
Russbridge Academy
Approved Qualification | Become a SIA Trainer | Fast Track Result and Certificate
- Classroom - South East London
- Part-time
- Regulated qualification
- Exam(s) included
- Tutor support
Great service
...de-escalating customer conflict. By the end of this Conflict Management Training course participants will be better able to: Identify the key components present in all angry confrontations Recognise different stages of conflict escalation Recognise the signs of conflict and aggression Maintain
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