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Advanced Customer OR Services Cpd courses in North West England

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  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 259 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Popular
    ...customisation Understanding how double entry is applied in accounting software and how to customise the nominal ledger and nominal codes Setting up customers’ accounts and processing sales invoices Identifying errors and performing error corrections Allocating cash payments and receipts Allocating …
    Save 33%
    £398 £600

  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Manchester

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Manchester
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    Trending
    This intensive 3 days, hands-on Excel VBA programming course is fully Accredited by CPD and helps you to gain a comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel users to the p …
    £720

  • Microsoft Excel Advanced with CPD Certificate - Manchester

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance
    • Classroom - Manchester
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Advanced course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, tr …
    £238

  • Excel VBA Introduction (1 Day) leading to CPD Certificate - Manchester

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Manchester
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day Excel VBA programming course is part of 3 days, hands-on fully Accredited by CPD course. It introduces advanced Excel users to the process of writing and editing Macros in Excel. No prior programming experience is required. You will learn how to Recor …
    £297.60

  • Microsoft Excel Advanced with CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • 170 enquiries
    • Classroom - Manchester
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Highly rated
    This intensive 1 day, hands-on course Microsoft Excel Pro course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will automate some common Microsoft Excel tasks, apply advanced analysis techniques to more complex data sets, t …
    £237.60

  • Microsoft Excel VBA Pro (3 Days) & CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support - All Level Introduction to Advance – Free PDF Certificate
    • 166 enquiries
    • Classroom - Manchester
    • 3 days · Full-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    This intensive 3 days, hands-on Microsoft Excel VBA programming course is fully Accredited by CPD and helps you to gain comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel VBA …
    £789.60

  • Data Analysis and Visualisation with Excel Power Pivot - Pro

    Infero Training Ltd
    Classroom based 1 day course with LIVE TRAINER with Post Course Support - Nationwide £238
    • 46 enquiries
    • Classroom - Manchester
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course is part of 3 days Data Analysis and Visualisation with Excel PRO course and helps you to gain a comprehensive, practical understanding of data analysis with Power Pivot. Big data that is being collected all the time leads to an overwhelmi …
    £285.60

  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Advanced Leadership course is designed to raise awareness and help manager and leaders to consider some of the more progressive areas they need to be aware of in a Post Covid society. The management landscape has changed since Covid intervened, and this course will provide y …
    £354

  • Excel VBA Introduction (1 Day) leading to CPD Certificate - Liverpool

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Liverpool
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day Excel VBA programming course is part of 3 days, hands-on fully Accredited by CPD course. It introduces advanced Excel users to the process of writing and editing Macros in Excel. No prior programming experience is required. You will learn how to Recor …
    £297.60

  • Microsoft Excel Advanced with CPD Certificate - Liverpool

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Liverpool
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Advanced course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, tr …
    £238

  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Liverpool

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Liverpool
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    This intensive 3 days, hands-on Excel VBA programming course is fully Accredited by CPD and helps you to gain a comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel users to the p …
    £720

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service …
    £468

  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 11 CPD points
    ...14:00 - 15:00 Advanced Customer Care 15:00 - 16:30 Selling The Whole Business 16:30 - 16:45 Summary & Action Plans Agreed Advanced Selling Skills (2 day course) - Benefits The ability to identify your strengths and weaknesses Understand why customers don't buy How and when …
    £870

  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    ...review of calls. 13:00 - 14:00 Lunch 14:00 - 15:00 Advanced Objection Handling (This module gives participants an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss ways of improving …
    £468

  • Brand Building with the Public

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    ...interacting with staff from their company a memorable one.) 14:30 - 16:00 Role Plays (Groups take it in turns to play company representative, customer and observer. All will have a turn in each role and small groups will report back to the large group.) 16:00 - 16:30 Best Practice in …
    £516

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    ...of good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light. This customer care training …
    £516

  • Closing Incoming Calls Effectively

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    ...Benefits 20+ types of closing strategies Greater confidence in handling objections positively Understanding the customer\'s motivation Overcoming customers' objections to the price Individual sales issues discussed and resolved …
    £516

  • Closing The Sale & Dealing With Objections

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    ...Benefits 20+ types of closing strategies Greater confidence in handling objections positively Understanding the customers motivation Overcoming customers objections to the price Individual sales issues discussed and resolved …
    £516

  • Communication Skills

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communication …
    £576

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Part-time
    • 6 CPD points
    ...5 Hours Course Locations Customer Care - Incoming and Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming and Outgoing Calls Birmingham Customer Care - Incoming and Outgoing …
    £468

  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Leeds

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Leeds
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    This intensive 3 days, hands-on Excel VBA programming course is fully Accredited by CPD and helps you to gain a comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel users to the p …
    £720

  • Excel VBA Introduction (1 Day) leading to CPD Certificate - Leeds

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Leeds
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day Excel VBA programming course is part of 3 days, hands-on fully Accredited by CPD course. It introduces advanced Excel users to the process of writing and editing Macros in Excel. No prior programming experience is required. You will learn how to Recor …
    £297.60

  • Microsoft Excel Advanced with CPD Certificate - Leeds

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Leeds
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Advanced course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, tr …
    £238
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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