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Customer OR Services Cpd courses in England

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  • Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    ...11:00 What do we need to do to identify our marketplace and then promote our products and services? Too often we do not focus on profiling our market and identifying exactly who our potential customer is. We need to really focus on who they are, what they do, the literature they read, …
    £960

  • Winning More Business in the Final Meeting (2 day course)

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 11 CPD points
    • Tutor support
    ...prepare to be one of their colleagues customers i.e. identify difficult questions and areas where the competition may be stronger.) Day 2 09:30 - 11:00 Final Meeting role plays (Each delegate will take it in turns to be a presenter and a customer. Interaction will be encouraged). …
    £960

  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Birmingham
    • Part-time
    • 11 CPD points
    ...14:00 - 15:00 Advanced Customer Care 15:00 - 16:30 Selling The Whole Business 16:30 - 16:45 Summary & Action Plans Agreed Advanced Selling Skills (2 day course) - Benefits The ability to identify your strengths and weaknesses Understand why customers don't buy How and when …
    £870

  • Microsoft Excel VBA Pro (3 Days) & CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support - All Level Introduction to Advance – Free PDF Certificate
    • 166 enquiries
    • Classroom - Coventry
    • 3 days · Full-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    This intensive 3 days, hands-on Microsoft Excel VBA programming course is fully Accredited by CPD and helps you to gain comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel VBA …
    £789.60

  • Managing Performance Training Course

    ATA (Asset Training Academy) LTD
    Classroom & online course with study materials, tutor support and Certificate of Acheivement included
    • 14 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Managing other peoples performance and their appraisals can be a very difficult task and requires the correct knowledge on how to monitor, motivate and improve your team. The 2-day Managing Performance Training Course is highly participative and considers many of the differen …
    £780

  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 137 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Would you like a more motivated team that achieves higher levels of performance and productivity? Would you like to build the morale of your team and inspire them to be the best they can be? Are you looking to improve your knowledge on how to delegate effectively, hold difficult …
    £780

  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 16 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    ...personal lives. It is suitable for those who are looking to develop their skills and self-confidence when in a negotiation situation with customers, suppliers and colleagues both inside and outside of their organisation. …
    £780

  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Manchester

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Manchester
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    This intensive 3 days, hands-on Excel VBA programming course is fully Accredited by CPD and helps you to gain a comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel users to the p …
    £720

  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Leeds

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Leeds
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    This intensive 3 days, hands-on Excel VBA programming course is fully Accredited by CPD and helps you to gain a comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel users to the p …
    £720

  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - London

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Central London
    • Full-time
    • 20 CPD points
    • Tutor support
    Great service
    This intensive 3 days, hands-on Excel VBA programming course is fully Accredited by CPD and helps you to gain a comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel users to the p …
    £720

  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Birmingham

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Birmingham
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    This intensive 3 days, hands-on Excel VBA programming course is fully Accredited by CPD and helps you to gain a comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel users to the p …
    £720

  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Milton Keynes

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance
    • Classroom - Milton Keynes
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    This intensive 3 days, hands-on Excel VBA programming course is fully Accredited by CPD and helps you to gain a comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel users to the p …
    £720

  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Liverpool

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Liverpool
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    This intensive 3 days, hands-on Excel VBA programming course is fully Accredited by CPD and helps you to gain a comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel users to the p …
    £720

  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Bristol

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Bristol
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    This intensive 3 days, hands-on Excel VBA programming course is fully Accredited by CPD and helps you to gain a comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels. It introduces Excel users to the p …
    £720

  • First Aid Responder for Film, TV & Broadcasters

    Remote First Aid & Pre-hospital Training Ltd
    Face to Face course
    • Classroom - Aberdare
    • 30 hours · Full-time
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    ...Public Events Forestry Agriculture Renewable energy installers Outdoor Education providers Transport & Warehousing Rescue & Recovery Service Providers. No previous experience of first aid is required to join this course, however learners must complete part-one online prior to …
    £700

  • Book Editing - Advanced Certificate Course

    London School of Publishing
    Please click on the additional info on your chosen date to see if the course will be online or in-person
    • Classroom - West London
    • 8 hours · Full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Gain a comprehensive understanding of industry-standard editing and proofreading techniques essential for book publishing with the 2-day CPD-accredited certificated Book Editing course. Through hands-on exercises and expert feedback, we will cover the skills required to prepare m …
    £670

  • Microsoft Excel VBA Pro (3 Days) & CPD Certificate - Nottingham

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • Classroom - Nottingham
    • 3 days · Full-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    This intensive 3 days, hands-on Microsoft Excel VBA programming course is fully Accredited by CPD and helps you to gain comprehensive, practical understanding of Visual Basic for Applications, guiding you from complete novice to advanced levels of Excel. It introduces users t …
    £658

  • Online Accounting Course - Bookkeeper Training

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training on Sage , Xero , Quickbooks & Excel
    • Classroom - Birmingham
    • Part-time or full-time
    • 20 CPD points
    • Tutor support
    ...R/508/6627 Set up a computerised accounting system Generate and use source documents Account for cash sales and sundry income Process customer receipts and refunds Process supplier payments and refunds Process payments through the bank current account Process petty cash transactions …
    £650

  • Train the Trainer Core Skills

    Skills Converged
    Classroom Based. Detailed Workbook, Assessment, Video Critique & CPD Accredited Certificate. Early Bird Discount.
    • 62 enquiries
    • Classroom - Central London
    • 2 days · Full-time
    • Certificate(s) included
    • 14 CPD points
    • Tutor support
    Are you wondering how to design a course from the beginning to the end? Do you want to increase engagement in the classroom? Do you want to maximise learning and retention based on proven techniques in cognitive psychology? During this intensive interactive 2-day train the traine …
    from £595 (VAT exempt)

  • Introduction to Quality Management

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    ...measuring performance; listening to the customer; benchmarking) 15:00 - 15:15 Tea 15.15 - 16:15 Involving and motivating staff (Inducting new staff; staff development; feedback to staff; involvement in the quality process; hearing from the customer; appraisal and managing poor performance) …
    £576

  • Management Skills - How to Survive and Thrive

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    ...potentially talk themselves into recession. The real challenge is to optimise the use of major assets (people) colleagues, employees, suppliers, customers and all other contacts. The day will examine how to get the most out of others to ensure all opportunities are maximised and all risks are …
    £576

  • Maximising Performance by Influencing and Persuading

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    ...has missed the point when you communicate with them? you are struggling to put your point across when communicating with colleagues or customers? you have found it difficult to influence someone towards your point of view? you struggle with priorities? you spend more time in meetings …
    £576

  • Time Management Skills

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    ...12:30 - 13:30 Lunch Break 13:30 - 14:45 Taking Charge: Urgency and Importance (Understanding the drivers. Who sets the agenda? The Customers’ needs. Analysing the optimum approach. The way we work. Prioritising and reprioritising) 14:45 - 15:00 Tea 15:00 - 15:30 Techniques …
    £576

  • Credit Control Masterclass

    Practical Training for Professionals
    • 90 enquiries
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Popular
    ...awareness and basic understanding of credit control methods and techniques. It aims to enable managers to be more effective in ensuring their customers meet their commitments to pay regularly and on time. This finance training course is available throughout the UK. CPD Value 5.5 Hours …
    £576

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    ...12:00 Team Building Exercises (Dealing with a range of business activities such as working on a project, developing a new service, reviewing customer service priorities) 12:00 - 13:00 Review of Team Building Exercise (Characteristics of the Team/Learning points - conflict, co-operation …
    £576
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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