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Call OR Centre OR Advisor Cpd courses in England offering tutor support

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  • Microsoft Excel VBA Introduction (1 day) & CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – Free PDF Certificate
    • 40 enquiries
    • Classroom - Coventry
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...Topic 2C: Understanding Procedures Topic 2D: Creating a Sub Procedure Topic 2E: Calling Procedures Topic 2F: Using the Immediate Window to Call Procedures Topic 2G: Creating a Function Procedure Topic 2H: Naming Procedures Topic 2I: Working with the Code Editor Lesson 3: Understanding …
    £297.60

  • Microsoft Excel VBA Pro (3 Days) & CPD Certificate - Nationwide

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support - All Level Introduction to Advance – Free PDF Certificate
    • 166 enquiries
    • Classroom - Coventry
    • 3 days · Full-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Topic 2C: Understanding Procedures Topic 2D: Creating a Sub Procedure Topic 2E: Calling Procedures Topic 2F: Using the Immediate Window to Call Procedures Topic 2G: Creating a Function Procedure Topic 2H: Naming Procedures Topic 2I: Working with the Code Editor Lesson 3: Understanding …
    £789.60

  • Excel VBA Introduction (1 Day) leading to CPD Certificate - Milton Keynes

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Milton Keynes
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    ...Understanding Modules Creating a Standard Module Understanding Procedures Creating a Sub Procedure Calling Procedures Using the Immediate Window to Call Procedures Creating a Function Procedure Naming Procedures Working with the Code Editor Lesson 3: Understanding Objects Understanding …
    £297.60

  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Milton Keynes

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance
    • Classroom - Milton Keynes
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    ...Understanding Modules Creating a Standard Module Understanding Procedures Creating a Sub Procedure Calling Procedures Using the Immediate Window to Call Procedures Creating a Function Procedure Naming Procedures Working with the Code Editor Lesson 3: Understanding Objects Understanding …
    £720

  • Microsoft Excel Programming with VBA (3 Days) & CPD Certificate - Birmingham

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Birmingham
    • 3 days · Full-time
    • 20 CPD points
    • Tutor support
    Great service
    ...Understanding Modules Creating a Standard Module Understanding Procedures Creating a Sub Procedure Calling Procedures Using the Immediate Window to Call Procedures Creating a Function Procedure Naming Procedures Working with the Code Editor Lesson 3: Understanding Objects Understanding …
    £720

  • Excel VBA Introduction (1 Day) leading to CPD Certificate - Birmingham

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Birmingham
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    ...Understanding Modules Creating a Standard Module Understanding Procedures Creating a Sub Procedure Calling Procedures Using the Immediate Window to Call Procedures Creating a Function Procedure Naming Procedures Working with the Code Editor Lesson 3: Understanding Objects Understanding …
    £297.60

  • Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 169 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...Practical Accountancy Training program *** We have 92% pass rate which means you’re more likely to pass with KBM. Limited spaces available. Call now and get the benefit from this amazing offer. AAT Level 2 Foundation Certificate in Bookkeeping qualification is specifically aimed at …
    Save 33%
    £398 £600

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...way.) 10:30 - 11:15 Customer Care (Ways of improving relationships with customers) 11:15 - 11:30 Coffee Break 11:30 - 12:30 Incoming Calls - The Basics (First impressions, Answering the Telephone, The Correct Vocabulary, Keep In Touch, Details) 12:30 - 13:00 Being the Best at …
    £516

  • Project Management Skills

    Practical Training for Professionals
    • 63 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Most organisations, whether they are in the private or public sector, undertake a certain amount of project work in their business. These projects may be quite short-term or operating over a long period. They may be for internal use or client-specific. This course is designed s …
    £576

  • How to Write Winning Tenders

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Document in detail. Writing Skills, getting your key messages across, improving your project proposal writing, making your proposal reader-centred, addressing your prospect’s needs, building a persuasive case. 16:30 - 16:45 Summary & Action Plans Agreed …
    £516

  • Managing Change Masterclass

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Change - Overview At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately, it often does not. So, we usually have to manage the changes as best we can while still maintaining - and some …
    £576

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Birmingham
    • Part-time
    • 3 CPD points
    • Tutor support
    ...standards of how the calls are taken. This is a fully hands-on course that will improve the incoming call skills of both inexperienced and experienced staff who take incoming calls. CPD Value 3 Hours Course Locations Masterclass in Handling Incoming Telephone Calls - Half Day (pm) …
    £220

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    ...tasks to make phone enquiries to different sectors and report their findings back to the group) 15:00 - 15:15 Delegates to Critique Taped Calls 15:30 - 16:30 Visual Communication (This final session gets delegates to look at the importance of visual communication and again specifically …
    £516

  • Work-Life Balance for Professionals

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Many people feel they are busier at work and have more demands on them than ever before. We need to get the balance right between work and non-work in order to be productive, manage our time well, and have a life away from work. This Work-Life Balance course is available thro …
    £576

  • Strategic Planning for Managers

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This strategic planning course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. Setting up a monitoring performance system is also covered in this course. This Strategic Planning course is availa …
    £576

  • Managing Appraisals Masterclass

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Appraisals - Overview When performance is measured and reported the rate of performance improvement accelerates. This course enables appraisers at all levels of an organisation to recognise the importance and benefits of an appraisal system and develop appropriate …
    £576

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Outgoing Calls - Maximising Effectiveness London Outgoing Calls - Maximising Effectiveness Manchester Outgoing Calls - Maximising Effectiveness Nottingham Outgoing Calls - Maximising Effectiveness Birmingham Outgoing Calls - Maximising Effectiveness Bristol Outgoing Calls - Maximising …
    £516

  • Team Building Skills for Managers

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success. This Team Building course is available throughout the UK. CPD Value 5.5 Hours
    £576

  • CV Writing and Interview Confidence Building

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Making a positive first impression Answering questions confidently, 15.00 Telephone Interview Techniques 15.30 Attending Assessment Centres 16.00 Psychometric/Aptitude Tests and Personality Indicators. 16.30 Summary and Action Plans Agreed. …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Manchester Dealing with Incoming Calls Positively Nottingham Dealing with Incoming Calls Positively Birmingham Dealing with Incoming Calls Positively Bristol Dealing with Incoming Calls Positively Edinburgh Dealing with Incoming Calls Positively Leeds (Split into two groups) …
    £516

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...12:30 - 13:00 Questioning techniques. How different questions can open up conversation. 13:00 - 14:00 Lunch 14:00 - 14:30 Managing difficult calls and responding to challenging emails. How to deal with conflict on the telephone. Exploration of the ULAR formula and the advantages of using …
    £516

  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delegates will also improve their listening skills …
    £516

  • How to Be Great at Telephone Cold Calling - Half Day (am)

    Practical Training for Professionals
    • Classroom - Birmingham
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor to real prospects of the companies attending, in many cases this will result in genuine leads! Delegates will also …
    £220

  • Public Speaking Skills

    Practical Training for Professionals
    • 34 enquiries
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    Good Speech is a Means to an End and Not an End in Itself! Public speaking requires more of the speaker than getting through the time allocated. We need to consider what our preferred outcome or objective is. We have 15 seconds to make an impression and so the first considera …
    £576

  • Maximising Appointments on the Telephone

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Preparation for the Calls (Includes an introduction to objection-handling) 11:30 - 11:45 Coffee Break 11:45 - 12:30 Participants to Make Outgoing Calls (One to one supervision and advice) 12:30 - 13:30 Lunch Break 13:30 - 14:00 Discussion on 1st Session of Calls 14:00 - 14:30 …
    £516
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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