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CQI/IRCA Approved Introduction to Process Design - Self Study Online

Online self study course with CQI/IRCA certification.


TPT Consultancy & Training Ltd

Summary

Price
£474 inc VAT
Or £52.67/mo. for 9 months...
Study method
Online
Duration
16 hours · Self-paced
Access to content
1 year
Certification
Introduction to Process Design
Professional certification What's this?
Additional info
  • Tutor is available to students

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Overview

This CQI/IRCA certified FD106: Introduction to Process Design course will provide fundamental skills for process design and standardisation. Delegates will leave the course with the capability to understand customer and stakeholder requirements and define standardised processes to deliver them.

Certification

Introduction to Process Design

Description

On completion, delegates will gain the following knowledge and skills.

Delegates will have the knowledge to:

  • Define a process that reflects the flow down of customer and stakeholder requirements, including compliance.
  • Define the requirements of the customer/stakeholder for a specific process.
  • Extend process definition through the supply chain.
  • Develop process standardisation in support of the establishment of good process management practice.

Delegates will have the skills to:

  • Identify where key measures are located in a process.
  • Ensure that processes are well defined and standardised such that they reflect management intent and enable effective audit of performance and risks.
  • Establish a foundational understanding of current performance/practice.
  • Be a quality coach for process thinking and standardisation.
  • Sustain improvements through effective standardisation.

Who is this course for?

This course is aimed at anyone who needs to understand customer and stakeholder requirements and define standardised processes to deliver them.

Requirements

As this is a foundation level qualification, there are no specific requirements to attend this course.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.