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Customer service Cpd or Regulated qualification courses in Medlock

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  • Risk Assessment and Management – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 11 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...management techniques Outline a disaster recovery plan Communicate with the organisation What is a risk assessment? “Risk assessment is the determination of quantitative or qualitative estimate of risk related to a well-defined situation and a recognized threat” What is risk …
    £19.99
  • Workplace Violence – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate Cost(s) of assessment and certification – All costs included in the course price Awarding/Accrediting body – CPD Certification Service (CPDUK) Workplace …
    £19.99
  • Hiring Strategies – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate Cost(s) of assessment and certification – All costs included in the course price Awarding/Accrediting body – CPD Certification Service (CPDUK) Hiring …
    £19.99
  • Beauty Technician with Business Management and Accounting

    Trendimi
    CPD Certified | International Accreditation with ICOES | Multiple Certification Options | Detailed Training
    • 107 students
    • Online
    • 150 hours · Self-paced
    • 150 CPD points
    Great service
    Highly rated
    ...considered starting a beauty business. This ultimate Beauty Technician with Business Management & Accounting course will give you the skills to become a beauty technician and the detailed foundation in starting and running a business. Becoming a beauty technician is a great skill which …
    Save 25%
    £12 £16
  • Business Ethics – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...aims A company's ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. These groups will have an effect on the way a company's ethics are developed. It is a two-way …
    £19.99
  • Business Etiquette – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...to a company or organisation Understand the guidelines on how to make effective introductions Identify the 3 C’s of a good impression Understand how to use a business card effectively Identify and practice at least one way to remember names Identify the three steps in giving a handshake …
    £19.99
  • Contract Management – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 80 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate Cost(s) of assessment and certification – All costs included in the course price Awarding/Accrediting body – CPD Certification Service (CPDUK) Contract …
    £19.99
  • Manager Management – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this comprehensive elearning course, you will be able to disperse your knowledge and experience …
    £19.99
  • Supervising Others – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 15 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...Intermediate Level - Online Training Course - CPDUK Accredited. Welcome to our online Supervising Others training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Supervising others can be a tough job …
    £19.99
  • Supply Chain Management – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...management improves the coordination and relationship between suppliers, producers, and customers. It must be kept at a high level of organisation to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic …
    £19.99
  • Marketing Basics – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...business. Marketing has changed a lot recently and having a new perspective will provide learners with the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit from a better understanding of marketing …
    £19.99
  • Social Media in the Workplace – Online CPDUK Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate Cost(s) of assessment and certification – All costs included in the course price Awarding/Accrediting body – CPD Certification Service (CPDUK) Social …
    £19.99
  • Assertiveness & Self Confidence – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 97 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...learners’ lives and have a positive effect on all of them. Certificate duration: 2 years Entry requirements: No entry restrictions Recommended prerequisites: N/A Assessment type: End of course assessment Assessment pass mark – 80% needed to pass and gain a CPD certificate …
    £19.99
  • Call Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...generally a part of company’s customer relationship management. The majority of large companies use contact centres as a means of managing their customer interaction. These centres can be operated by either an in house department responsible or outsourcing customer interaction to a third …
    £19.99
  • Contact Centre Training – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...Intermediate Level - Online Training Course - CPDUK Accredited. Course aims With our online Contact Centre training course, participants will discover the essential elements of being a productive employee of a contact centre. The key to having a great customer experience using a contact …
    £19.99
  • Overcoming Sales Objections – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...trying to meet a quota, squeeze in a new deal before the end of the quarter, or get your bonus, the word “no” is too often interpreted as a sign to run for the hills when, in fact, it should be the exact opposite. A sales objection is an explicit expression by a buyer that a barrier exists …
    £19.99
  • Prospecting and Lead Generation – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • 16 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...Prospects, on the other hand, are created after a rep contacts a ‘sales-ready’ lead. To be elevated to the status of prospect, the lead has to engage in dialogue with the rep. This could take the form of a chain of email messages, a phone call, or a meeting. What is covered in this course …
    £19.99
  • Telephone Etiquette – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...Intermediate Level - Online Training Course - CPDUK Accredited. Welcome to our online Telephone Etiquette training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Phone etiquette is a highly valuable …
    £19.99
  • Top 10 Sales Secrets – Online CPD Accredited Training Course

    Imperium Edge
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...No one has a special gift that makes customers buy products/services. Everyone can, however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful salesperson. With …
    £19.99
  • Sales : Sales and Marketing Level 5

    Oxford Home Study College
    Diploma QLS Level 5 *Complete Course* |*FREE PDF Certificate* | 110 CPD Points | *Plus 3 FREE Courses Bundles*
    • 72 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    ...Mild vs Severe Infection Do I Need to Wear a Facemask? Cleaning and Disinfecting Against Coronavirus What Should I Do if I Get Sick? ***This offer ends soon*** Endorsed Sales and Marketing Level 5 Certificate of Achievement. A small marketing budget doesn’t mean you can’t meet …
    Save 69%
    £12 £39
  • Social Media : Social Media Marketing level 7

    Oxford Home Study College
    Advanced Diploma QLS Level 7 | *FREE PDF Certificate* | 150 CPD Points | Cyber Security & Internet marketing Course
    • 1,416 students
    • Online
    • 620 hours · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    ...Marketing Toolkit Storytelling Essentials Ingredients of a Good Story Setting Goals Positive vs. Negative. Connecting with Customers Connecting with Customers Understanding Your Customers. Refining Your Brand Unit 15 - Promoting a Marketing Webinar This Social Media unit covers the …
    £12
  • Admin, Secretarial & PA

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* | 120 CPD Points | +2 FREE Courses [3600 + Enrolled Students]
    • 387 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    Highly rated
    ...administrative services for a large team or supporting a single executive, the responsibilities shouldered by PAs and secretaries are significant and varied. Entry-level positions in administrative settings quickly pave the way for promotion to a much higher level. If you’re a motivated …
    £12
  • Administration : Administration

    Brentwood Open learning College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Points|*Free Strategic Planning Course*
    • 233 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ...created by experienced office managers and respected academics. An opportunity to take your career to the next level with an endorsed Level 5 Office Administration Diploma from a recognised awarding body! Quality Licence Scheme This Office Management course is endorsed by the Quality …
    £12
  • Retail Management Advanced Diploma

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 80 CPD Credits | Free Internet Marketing Course
    • 343 students
    • Online
    • 450 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Dealing with difficult customers This Retail Management unit covers the following key topics: Customer Behaviour and Customer Behaviour Database Customer Value Analysis Change Unprofitable Customers into Profitable Customers Evaluating Your Customers’ Value, Segment by Segment …
    Save 63%
    £12 £33
    • Online
    • Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...will ask to complete a review of the course and our service. The Level 4 Certificate in Education and Training (CET) is a requirement for anyone looking to work in a Teaching role in an associate position. This role carries less responsibility than that of a full teaching role. The …
    Save 30%
    £349 £499.99
  • Level 5 Diploma in Health and Social Care Management (RQF)

    London College of Professional Studies
    Othm Ofqual Qualification , No exams , supervisor support , friendly portal, no hidden charges
    • 888 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...Fully accredited UK courses Dedicated customer support via chat, telephone, and email ( Monday to Friday) OTHM Level 5 Diploma Health and social care management for those , who wish to pursue their career in health sector or wants to become a registered manager in Health sector. …
    Save 10%
    £900 £1,000
  • Level 7 Diploma in Health and Social Care Management

    London College of Professional Studies
    Gov Ofqual approved , Specially design for Health care manager , CQC approved ,only assignment based
    • 538 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    ...the Level 7 Diploma in Health and Social Care Management qualification is to develop learners’ understanding of policy, management theory and practice in health and social care. It provides learners with an opportunity to engage with the challenges facing professionals, service users …
    Save 23%
    £1,000 £1,300
  • Level 3 Diploma in Business Studies

    London College of Professional Studies
    Ofqual awarding body, no hidden charges , Entry level for Universities
    • 30 enquiries
    • Online
    • 5 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...library. Fully accredited UK courses Dedicated customer support via chat, telephone, and email Qualification structures The Level 3 Diploma in Business Studies qualification consists of 4 mandatory units plus 2 optional units for a combined total of 60 credits Mandatory units Introduction …
    Save 16%
    £750 £900
  • Level 5 Diploma in Business Management

    London College of Professional Studies
    Tutor support/ Online / Study material available/Ofqual regulated qualification/ Self paced / full support
    • 59 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Overview The Level 5 Diploma in Business Management is a qualification that provides learners with the knowledge and skills necessary to succeed in a variety of business-related roles. It is a postgraduate-level qualification that is equivalent to the second year of a university degree …
    Save 40%
    £900 £1,500
  • Level 5 Diploma in Management and Leadership

    London College of Professional Studies
    `NCFE/CACHE Ofqual approved , study notes,Teacher support , 24/7 portal access, LCPS id Card
    • 22 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ...Dedicated customer support via chat, telephone, and email ( Monday to Friday) Proper support to our students until they completed the course. Modules Structure Group A A minimum of 30 credits must be achieved at level 5 or above. Unit 01 Contribute to the development of a strategic …
    Save 40%
    £900 £1,500
    • 59 students
    • Online
    • 12 months · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    ...Image Module 17: Exceptional Customer Service Module 18: Onboard Services Module 19: Final Assessment Accreditation The air cabin crew course is certified by National Open College. On completion of the course learners will be awarded with: Level 3 Award in Air Cabin Crew …
    Save 36%
    £12 £19
    • Online
    • 12 months · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...Air Cabin Crew Job Preparations course students will learn a range of topics including the following: Introduction to Cabin Crew Job Ready Course A day in the life of a Cabin Crew Member Importance of Customer Service Career Support: the Application Telephone Screening and Interviewing …
    Save 20%
    £12 £15
    • 59 students
    • Online
    • 12 months · Self-paced
    • 90 CPD points
    • Tutor support
    Great service
    ...Exceptional Customer Service Module 18: Onboard Services Module 19: Final Assessment As part of the Air Cabin Crew Job Preparations course students will learn a range of topics including the following: Introduction to Cabin Crew Job Ready Course A day in the life of a Cabin Crew …
    Save 58%
    £12 £29
    • 130 students
    • Online
    • 12 months · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...Anti-Money Laundering course is assessed by a series of multiple choice tests and online assessments. These test are marked instantaneously. No external examination is required. At the end of each module on the course, learners will take a multiple choice question assessment. This …
    £12
    • Online
    • 8 hours · Self-paced
    • 8 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £20
    • Online
    • Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £30
    • Online
    • Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...your belt it will be easier to progress to a higher level of food safety training. The package is made up of 10 Modules which are all fully accredited. LEARNING OUTCOMES: Allergen Awareness Food Safety Level 1 Food Safety Level 2 Catering Level 3 Award in Supervising Food Safety HACCP …
    £25
    • Online
    • Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £30
    • Online
    • Self-paced
    • 8 CPD points
    • Tutor support
    Great service
    Effective Customer Service Course Bundle (Accredited CPD Course) This course bundle is perfect for any organisation looking to grow a successful business in terms of maximising profit and ensuring they have a good customer service approach in place. It comprises of 6 …
    £25
    • Online
    • Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £40
    • Online
    • Self-paced
    • 8 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £30
    • Online
    • Self-paced
    • 12 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £35
    • 21 students
    • Online
    • Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £25
    • Online
    • Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    ...provide first aid for an infant and a child who is unresponsive and breathing normally Be able to provide first aid for an infant and a child who is unresponsive and not breathing normally Be able to provide first aid for an infant and a child who has a foreign body airway obstruction …
    £12
    • Online
    • Self-paced
    • 3 CPD points
    • Tutor support
    Great service
    ...time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £12
    • Online
    • Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £12
    • Online
    • Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £12
    • Online
    • Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £12
    • Online
    • Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £12
    • Online
    • Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    ...any time, remembering the exact point where you left off. Unicare Course Duration This depend on the level and experience of the learner, as a guide a level 1 takes 1 hour, level 2 takes 2 hours in that order as an average to complete each course. You have 12 months to take the course …
    £12

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