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Customer service courses in West Midlands (Region)

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  • Teaching Assistant Diploma

    Janets
    Level 3 | CPD Certified | FREE PDF Certificate | FREE Assessment |Tutor Support | Lifetime Access | 100% Pass Rate
    • 62 students
    • Online
    • 83 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...you to study at your own speed in the comfort of your own home. Throughout the course, you will receive tutor support, and our helpful customer service is available around-the-clock to help you with any problems you might face while studying the Teaching Assistant. What You Get Out Of …
    £15

  • Professional Chef, Hospitality & Catering Management Diploma Level 2 & 3

    Janets
    2-in-1 Course Bundle | CPD Certified | FREE PDF Certificate | 20 CPD Points | FREE Exam | Tutor Support | 1 Year Access
    • 216 students
    • Online
    • 24 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology The Professional Chef, Hospitality & Catering management Diploma Level 2 & 3Training …
    Save 29%
    £12 £17

  • Customer Experience Manager - Job Ready Programme with Full Career Support

    Janets
    Year-End Sale! (was 1999) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Mentor Support | No Hidden Fees
    • 27 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...Description: This program covers a wide range of Customer Service and Customer Experience Agent courses, here’s a list for you! Course 01: Advanced Diploma in Customer Service Course 02: Customer Service Skills Course 03: Customer Relationship Management Course 04: Media and Public …
    £799

  • Business Communication

    Inspire London College Ltd
    Single Subject Diploma in Business Communication, 10 CPD Points, 24/7 Tutor Support, CPD Accredited Diploma
    • Online
    • 4 weeks · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Business Communication Single Subject Diploma - 10 CPD Points In this Business Communication in organisation course, you will learn Communication in contemporary organisation. The Communication course gives specific accentuation to inward Communication exercises, …
    £12

  • Child Psychology Diploma Level 3 and Child Health Care Assistant Level 2

    Janets
    FREE PDF Certificate | Assessment Included | Tutor Support | 1 Year Access
    • 36 students
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    Great service
    ...you to study at your own speed in the comfort of your own home. Throughout the course, you will receive tutor support, and our helpful customer service is available around-the-clock to help you with any problems you might face while studying the Child Psychology and Child Health Care …
    £15

  • Microsoft PowerPoint Diploma - CPD Certified

    Janets
    Level 2 | CPD Certified | FREE PDF Certificate | FREE Assessment |Tutor Support | Lifetime Access | 100% Pass Rate
    • 202 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Microsoft PowerPoint Diploma: Microsoft Word + Microsoft Outlook Included Do you want to learn more about Microsoft Powerpoint or do you want to use it to launch a career? Then, this course will give you a firm foundation to help you advance your Microsoft Powerpoint …
    Save 52%
    £12 £25

  • Event Management - Course

    Brentwood Open learning College
    Diploma QLS Level 4 | *FREE PDF Certificate* Tutor Support & Exam | 70 CPD Credits | *Free Hotel Management Course*
    • 167 students
    • Online
    • 400 hours · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    Highly rated
    ...and Medical Services Event Management Plan Plus more Module 6 - Customer Service as a Marketing Strategy This module covers the following key topics: Marketing and Customer Services Key Steps In Event Marketing Event Marketing Mix Dealing with Difficult Customers Equal Opportunity …
    £560

  • Brand Manager Job Ready Programme - Premium Edition

    Janets
    Flash Sale! (was 3599) | Job Market Analysis | Consultations & 1-on-1 Mentorship | Job Placement | Money Back Guarantee
    • 15 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...Marketing Masterclass Course 17 : Lead Generation with Attraction Marketing for Business Course 18 : Visual Merchandising Diploma Course 19 : Advanced Diploma in Digital Marketing Course 20 : PR: Public Relations Disclaimer: Janets may share learner information with affiliate partner …
    £2,499

  • Administrative Assistant Diploma Level 2 + Customer Relationship Management Course

    Janets
    FREE PDF Certificate | Assessment Included | Tutor Support | 1 Year Access
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Assistant Level 2 + Customer Relationship Management Course are accessible at any time and from any location, allowing you to study at your own speed in the comfort of your own home. Throughout the course, you will receive tutor support, and our helpful customer service is available around-the-clock …
    £15

  • Office Skills & Administration (Office Management) Training for Receptionist & PA

    Janets
    Flash Sale! 20% OFF! Reed Accredited Certificate | 16 Video Lesson| 100% Pass Rate| 24/7 Tutor Support | Lifetime Access
    • 512 students
    • Online
    • 4.8 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...(Office Management) Training for Receptionist & PA This Office Administration & Reception Skills Diploma Course covers everything from telephone and customer service etiquette to travel coordination and event planning. You will gain hard skills like scheduling, record keeping …
    £12

  • Pharmacy Technician Diploma + Receptionist Skills Diploma

    Janets
    *Offer Ends Soon* FREE PDF Certificate & Tutor Support | CPD Certified | 40 CPD Points | 24/7 Access
    • 110 students
    • Online
    • 73 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    Great service
    ...enhanced with the help of the Pharmacy Technician Diploma. Additionally, you'll learn how to manage invoicing and payments, handle patient information, and schedule appointments as a receptionist. The Professional Receptionist Skills Diploma will also teach you how to handle clients and …
    £15

  • Admin, Secretarial & PA (Executive PA) with Minute Taking

    Janets
    Flash Sale 47% OFF! Reed Accredited Certificate | 22 Video Lesson |100% Pass Rate | 24/7 Tutor Support | Lifetime Access
    • 362 students
    • Online
    • 5.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...closer to reaching your desired success!! This Admin, Secretarial & PA (Executive PA) with Minute Taking Diploma Course covers everything from telephone and customer service etiquette to travel coordination and event planning. You will gain hard skills like scheduling, record keeping …
    Save 42%
    £12 £21

  • SaaS Sales Development Representative - Job Ready Programme with Full Career Support

    Janets
    Flash Sale! (was 1999) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Consultations | Money Back Guarantee
    • 28 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    ...Executive Training Course 12: Know Your Customer (KYC) Course 13: Diploma in Sales and Marketing Course 14: Sales Management for Salesforce Course 15: Content Writing & Copy Writing For SEO and Sales Course 16: Complete Digital Marketing Diploma - Drive Traffic into Sales Course …
    £1,499

  • HR and Payroll Management Diploma

    Janets
    Level 2 | CPD Certified | FREE PDF Certificate | FREE Assessment |Tutor Support | Lifetime Access | 100% Pass Rate
    • 60 students
    • Online
    • 34 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...you to study at your own speed in the comfort of your own home. Throughout the course, you will receive tutor support, and our helpful customer service is available around-the-clock to help you with any problems you might face while studying the HR and Payroll Management. What You Get …
    £15

  • Advanced Travel and Tourism Diploma

    Brentwood Open learning College
    Advanced Diploma QLS Level 7 | *FREE PDF Certificate* |*100% Pass Rate*| 80 CPD Credits | *Free Event Management Course*
    • 50 students
    • Online
    • 620 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    ...Marketing Activities Plus more Module 6 - Quality Management and Customer Care This unit covers the following topics: The Concept of Quality Management In Services Quality Management in Tourism Caring For Customers in Tourism Plus more Module 7 - Human Resource Management This …
    £1,100

  • Solar Energy Diploma

    Janets
    FREE Introduction To GIS And ArcGIS Course | FREE PDF Certificate & Tutor Support | 10 CPD Points | 24/7 Access
    • 247 students
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...you to study at your own speed in the comfort of your own home. Throughout the course, you will receive tutor support, and our helpful customer service is available around-the-clock to help you with any problems you might face while studying the Solar Energy. What You Get Out Of Studying …
    Save 42%
    £12 £21

  • Become a Receptionist - Master the role of Receptionist with 4 Receptionist Skills Courses

    Janets
    CPD Accredited | FREE PDF Certificate | Assessment Included | Tutor Support | 1 Year Access
    • 37 students
    • Online
    • 95 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    Great service
    ...10 Deadly Sins Of Customer Service! More Money $$$ – Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers “LEAP” Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE! …
    £15

  • Retail Management Diploma

    Janets
    FREE PDF Certificate | Audio Visual Training | Assessment Included | Tutor Support | 1 Year Access
    • 88 students
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10:Choosing a Retail Location Module 11:Retail …
    Save 20%
    £12 £15

  • Level 4 Diploma in Digital Marketing for Business - QLS Endorsed

    Janets
    Level 4 QLS Endorsed Training | 120 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access
    • 76 students
    • Online
    • 290 hours · Self-paced
    • Tutor support
    Great service
    ...master the art of modern marketing with our Level 4 Diploma in Digital Marketing for Business - QLS Endorsed course. In today's rapidly evolving business landscape, digital marketing is the cornerstone of success. This Level 4 Diploma in Digital Marketing for Business - QLS Endorsed …
    £15

  • Level 3 Diploma in Customer Service - QLS Endorsed

    Janets
    Level 3 QLS Endorsed Training | 120 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access
    • 16 students
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...This Level 3 Diploma in Customer Service - QLS Endorsed course is ideal for individuals of all levels including: Telemarketers Front Desk Receptionists Customer service management Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support There …
    Save 20%
    £12 £15

  • IT Support Engineer Using C++, Python & JavaScript - Job Ready Programme with Money Back

    Janets
    Year-End Sale! 60% OFF! (was 4,499) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Job Placement
    • 405 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 330 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Highly rated
    Trending
    ...Certification - (CISSP) Course Course 22: Cyber Security Law Course 23: Cyber Security Advanced Training Course 24: Diploma in Cyber Security Course 25: Diploma in IT Security (Malware) Course 26: Learn Ethical Hacking From Scratch Course 27: Cyber Security Incident Handling and …
    £899

  • Leadership Diploma for Children and Young People's Workforce

    Janets
    Level 3 | CPD Certified | FREE PDF Certificate | FREE Assessment |Tutor Support | Lifetime Access | 100% Pass Rate
    • 22 students
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...you to study at your own speed in the comfort of your own home. Throughout the course, you will receive tutor support, and our helpful customer service is available around-the-clock to help you with any problems you might face while studying the Leadership for Children and Young People’s …
    Save 16%
    £21 £25

  • Real Estate Investment

    Janets
    Level 3 | CPD Certified | FREE PDF Certificate | FREE Assessment |Tutor Support | Lifetime Access | 100% Pass Rate
    • 191 students
    • Online
    • 18 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    Real Estate Diploma Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've come to the right spot because our tactfully crafted Real Estate course will help you go one step closer to achieving your goal. Get our …
    Save 14%
    £12 £14

  • Level 3 Diploma in Hospitality and Tourism Management

    Janets
    4 Courses Bundle | CPD Certified Diploma | FREE Digital Certificate | FREE Exam | 24/7 Tutor Support | Lifetime Access
    • 134 students
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 45 CPD points
    • Tutor support
    Great service
    ...Operations Management Of Service Quality In The Hospitality Industry Travel And Tourism Introduction To Travel And Tourism Tourism Products And Services Tour Operating And Travel Retailing Marketing In Travel And Tourism Developing Communication Skills Customer Service And Satisfaction Crisis …
    Save 20%
    £20 £25

  • Restaurant Management

    Janets
    CPD Certified | 7 Courses Bundle | 7 FREE PDF Certificates | FREE Exam | 24x7 Tutor Support | Lifetime Access
    • 92 students
    • Online
    • 73 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Regardless of how amazing your food is, how creative your dishes are, or how good your service is, customers won't flock to your establishment if it isn't well-managed and properly maintained. You will learn all a business needs to know about upholding a high standard …
    Save 25%
    £35 £47

  • Admin, Secretarial & PA

    Brentwood Open learning College
    CPD Accredited | Advanced Diploma QLS Level 7 | 200 CPD Points |+2 FREE Courses [50,000+ Students] FREE PDF Certificate
    • 271 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Benefits This introductory Level 7 Admin, secretarial & PA Diploma is ideal for newcomers, with no prior knowledge or experience required. Study the basics of professional Admin, secretarial & PA Diploma services, building the confidence you’ll need to take your career to the …
    £1,100

  • PA - Personal Assistant

    Oxford Home Study College
    Advanced Diploma QLS Level 7 | *FREE PDF Certificate* |*100% Pass Rate* | 200 CPD Points|*FREE MS OFFICE Course*
    • 420 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    PA - Personal Assistant Diploma Diploma in PA - Personal Assistant Diploma QLS Level 7. Additional CPD Accredited Certificate with 200 CPD points available with no extra study. This PA - Personal Assistant course comes with easy to understand e-learning study materials …
    £1,100

  • Administrative Assistant

    Oxford Home Study College
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 130 CPD Credits | Free Report Writing Course
    • 14 students
    • Online
    • 450 hours · Self-paced
    • 130 CPD points
    • Tutor support
    Great service
    ...your CV and your career prospects with and endorsed Level 5 Administrative Assistant Diploma from a recognised body. Course Outline Our most advanced Administrative Assistant Skills Diploma explores the functions and objectives of key administrative personnel at the highest …
    £740
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Presentation Skills. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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