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195

Beginner Customer service courses in Berkshire

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  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 6,189 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...CONTENT Learn to deliver excellent customer service Increase awareness of understanding and meeting customers’ needs Giving a great customer experience Learn from feedback and promote products and services This Level 2 Course in Customer Service can help you pursue many different …
    Free

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,683 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...relationships with customers in a health and social care setting, using effective communication. COURSE CONTENT Understanding customer expectations in health and social care settings How to identify the types of customers who interact with health and social care services Different communication …
    Free

  • Level 2 Certificate in Information, Advice or Guidance

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance
    • 3,883 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...Please read the declaration on the enrolment form carefully before signing up. This course can lead to roles such as Career Advisor or Customer Service Assistant and is ideal for individuals who give advice or guidance as part of their profession. …
    Free

  • Level 2 Certificate in Understanding Retail Operations

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Understand Retail Operations
    • 3,327 enquiries
    • Online
    • 9 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...it's important that you're fully trained and equipped to meet customers' needs. Our level 2 certificate in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints. It's a great way to make sure you have the skills you …
    Free

  • Level 2 Certificate in Principles of Team Leading

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Become a Team Leader.
    • 12,663 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    ...how to motivate team members to get the best out of them. You'll learn how to manage conflict within teams, how to handle dissatisfied customers and how to be the best mentor possible. Being able to manage a team effectively is critical in the current job market, where employee productivity …
    Free

  • Food Hygiene and Safety Level 1 & 2

    Training Express Ltd
    Institute of Hospitality Endorsed | CPD Certified | Free PDF Certificate | Free Retake Exam | Lifetime Access
    • 593 students
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 3 Award in HACCP for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Allergen Awareness and Control in Catering (RQF) These Food Hygiene and Safety Level …
    Save 14%
    £12 £14

  • Level 3 Supervising Food Safety in Catering

    Training Express Ltd
    Institute of Hospitality Endorsed | CPD UK Certified | Free PDF & Hardcopy Certificate Included | Free Retake Exam
    • 708 students
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Great service
    ...course, you may go for - Level 3 Award in Food Safety for Catering (rqf) Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 2 Award in Food Safety in Catering (RQF) Learners do not require any prior qualifications to enrol on this …
    Save 36%
    £12 £19

  • End of Life Care (Palliative Care) Training With Care Certificate Preparation

    Training Express Ltd
    Level 3 | CPD Certified | Instant Access | Free PDF & HARDCOPY Certificate + 1 Free Course| Lifetime Access
    • 39 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...you may like to choose: Level 2 Certificate in Principles of End of Life Care (RQF) Level 3 Certificate in the Principles of End of Life Care (RQF) Level 2 Award in Awareness of End of Life Care (RQF) After completing this End of Life Care Course you will have a variety of careers …
    Save 14%
    £12 £14

  • Food Hygiene and Safety Level 2

    Training Express Ltd
    Institute of Hospitality Endorsed | CPD UK Certified | Free PDF & Hardcopy Certificate + HACCP Course | Free Retake Exam
    • 1,093 students
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 3 Award in HACCP for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Allergen Awareness and Control in Catering (RQF) food critic …
    Save 58%
    £12 £29

  • Food Hygiene Level 2

    Training Express Ltd
    Institute of Hospitality Endorsed | CPD Approved | Free PDF + HARDCOPY Certificate | Free Retake Exam | Lifetime Access
    • 858 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...qualification, you can look for: Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) This course is open to all, with no formal entry requirements. All …
    Save 72%
    £12 £44

  • Health & Social Care + Care Certificate (1 -15 Standards), Mental Health Nursing & Nursing

    Academy for Health & Fitness
    CPD Accredited | Free Nursing, Mental Health First Aid, Observation Skills Course + Certificate + Exam | Instant Access
    • 390 students
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    ...health social care Certificate RQF health and social care level 3 level 3 nvq health and social care QCF level 2 health and social care Certificate QCF level 3 health and social care Certificate Mental Health Care Worker level 3 nvq health and social care rqf health and social care Certificate …
    Save 20%
    £12 £15

  • Level 5 Diploma in Health & Social Care with Care Certificate Standards (1 to 15)

    Academy for Health & Fitness
    Summer Sale: QLS Endorsed! 7 Course (80 Topics) Bundle + Free CPD Certificate | 300 CPD Points| Lifetime Access
    • 2,103 students
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Highly rated
    ...Certificate in Working with Customers in Health and Social Care (RQF) nvq level 2 Our course is suitable for those who are interested in further enrol in - RQF health and social care, Level 4 NVQ Health and social care, Level 3 Diploma in Adult Care (RQF), level 2 RQF Health and social care …
    Save 14%
    £12 £14

  • Level 2 & 3 Diploma in Health & Social Care, Mental Health & Care Certificate with Nursing

    StudyHub
    100% Pass Rate | CPD Accredited | QLS Endorsed | Free Caregiving, Nursing & Mental Health First Aid Course
    • 447 students
    • Online
    • 20 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...health social care Certificate RQF health and social care level 3 level 3 nvq health and social care QCF level 2 health and social care Certificate QCF level 3 health and social care Certificate Mental Health Care Worker level 3 nvq health and social care rqf health and social care Certificate …
    Save 62%
    £12 £32

  • Business Administration Diploma Level 3

    Training Express Ltd
    Free PDF & HARDCOPY Certificate | CPD Accredited Course | Free Retake Exam | Lifetime Access
    • 354 students
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    ...Certificate in Principles of Business Administration (RQF) Level 2 Certificate in Principles of Business Administration (VRQ) Level 2 Certificate in Principles of Business and Administration (RQF) Level 3 Certificate in Principles of Business (RQF) Administration BTEC Business Level 2 Diploma …
    Save 4%
    £12 £12.50

  • Paediatric First Aid

    Janets
    FREE PDF Certificate | Audio Visual Learning | 10 CPD Points | Tutor Support | 1 Year Access
    • Online
    • 1 hour · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Shock (High and low voltage) Summary Module 06: Call for an Emergency When to call for an emergency Emergency Services When to call which services Waiting for an emergency service to arrive Summary Certification All students who successfully complete the course can instantly download their …
    £12

  • Customer Service & KYC Level 4 Diploma - QLS Endorsed

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified Diploma| 120 CPD Points |Free ID Card & Assessment| Tutor Support | Lifetime Access
    • Online
    • 10 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level …
    £12

  • Leadership Management & Team Leader - Level 7 Advanced Diploma

    Academy for Health & Fitness
    Level 7 QLS Endorsed | CPD Accredited | 320 CPD Points | Gift: 5 Courses with e-Certificates | 100,000+ Students
    • 2,560 students
    • Online
    • 20.8 hours · Self-paced
    • Certificate(s) included
    • 320 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...interested in: Level 2 Certificate in Principles of Team Leading (RQF) Level 2 Certificate in Principles of Team Leading (VRQ) Level 2 Diploma in Team Leading (RQF) Level 3 Diploma in Team Leading and Supervision (RQF) City & Guilds Level 2 Certificate in Leadership and Team Skills …
    Save 14%
    £12 £14

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | Transcripts Available | Free Retake Exam | Lifetime Access
    • 684 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing …
    Save 14%
    £12 £14

  • Diploma in Business Management with Sales and Marketing

    Academy for Health & Fitness
    Level 7 QLS Endorsed & CPD Certified! 3 Courses (46 Video Lessons)| 210 CPD Points| Free SID + Assessment
    • 74 students
    • Online
    • 12 hours · Self-paced
    • 210 CPD points
    • Tutor support
    Great service
    ...and Management (RQF) Level 4 Diploma in Business and Management (RQF) Level 5 Diploma in Business and Management (RQF) Level 6 Diploma in Business Management (RQF) Level 7 Diploma in Business Management (RQF) Level 4 Diploma in Sales and Marketing Management (RQF) NCFE Level 3 Diploma …
    £12

  • Pressure Ulcer Prevention (Community Setting) (EXAM AND CERTIFICATE INCLUDED)

    Online Training World
    • Online
    • 12 months · Self-paced
    • 1 CPD point
    Great service
    ...leading training providers offering CPD Accredited and Certificated online training courses following the Qualifications and Credit Framework (QCF). An accredited certificate is awarded upon completion which enable you to obtain certified CPD hours. The courses are responsive meaning …
    Save 36%
    £12 £19

  • Level 3 Diploma for the Children and Young People’s Workforce - CPD Certified

    Training Edge
    CPD Accredited | Free PDF Certificate | Instant Access | No Hidden Fees | 100% Money Back Guarantee | 24/7 Tutor Support
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Introducing Caring for Children and Young People (RQF) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England (RQF) Level 2 Certificate for the Children and Young People’s Workforce (RQF) RQF Children and Young People's Workforce Level …
    £12

  • Level 3 & 6 Health & Social Care + Care Certificate with Mental Health & Care and Nursing

    Training Edge
    5 Courses Package & FREE 5 PDF Certificates | CPD Certified | 5 Star Rated Courses | Tutor Support | Lifetime Access
    • Online
    • 13 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...health and social care Certificate Care Certificate: QCF level 3 health and social care etc. Certificate in Management for Level 5 nvq health and social care or qcf level 3 nvq health and social care Certificate Care Certificate: rqf health and social care level 3 nvq health and social …
    £12

  • Care Certificate (15- Standards) + Health & Social Care, Mental Health Care & Safeguarding

    Training Edge
    5 Free PDF Certificates Included | CPD Certified | Tutor Support Included | No Hidden Fees | Lifetime Access
    • Online
    • 12.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...are interested to further enrol in - RQF Health and Social Care Level 3 Diploma in Adult Care (RQF) Level 2 RQF Health and Social Care Level 5 NVQ Health and Social Care Management Certificate in Management for Level 5 NVQ Health and Social Care QCF Level 3 NVQ Health and Social Care …
    £12

  • Care Certificate Standards (1 to 15) with Adult Nursing, and Health & Social Care Level 5

    Compliance Central
    QLS Endorsed! 6 Courses Bundle+ Free PDF Certificates + 100% Pass Rate + 300 CPD Points + Lifetime Access
    • 130 students
    • Online
    • 21 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Highly rated
    ...health social care Certificate RQF health and social care level 3 level 3 nvq health and social care QCF level 2 health and social care Certificate QCF level 3 health and social care Certificate Mental Health Care Worker level 3 nvq health and social care rqf health and social care Certificate …
    Save 7%
    £12 £12.99

  • Business Management, Business Analysis & Business Performance Management Diploma

    NextGen Learning
    Level 7 QLS Endorsed Advanced Diploma + CPD Certified | Free PDF Certificate + Instant & Lifetime access
    • 470 students
    • Online
    • 5.6 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...like: Business (RQF), Level 2 Certificate in Business Improvement Techniques (RQF), Level 2 Certificate in Principles of Business Administration (RQF), Level 2 Certificate in Principles of Business and Administration (RQF), Level 3 Certificate in Principles of Business (RQF) Administration …
    Save 14%
    £12 £14
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Presentation Skills. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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