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Customer service courses in Berkshire

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  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 698 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...in Customer Service (RQF) GCSE Business Studies Certified Business Analysis Professional EDI Executive Office Skills BCS Foundation Certificate in Business Analysis Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level …
    Save 58%
    £12 £29

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 267 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    ...Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 …
    Save 7%
    £12 £12.99

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | Transcripts Available | Free Retake Exam | Lifetime Access
    • 684 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ...Front Desk Receptionists Managing Customer Excellence Customer service management Customer Account Advisor Customer Account Executive Customer Accounts Advisor Customer Consultant Customer Administrator Customer Coordinator Customer Care Customer Support Course Progression After completing …
    Save 14%
    £12 £14

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 133 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    Save 20%
    £12 £15

  • Principles of Customer Service Certificate RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    ...modules Unit 1: Understand the customer service environment Unit 2: Principles of Business Unit 3: Resolving customers' problems and complaints Unit 4: Understanding customers and customer retention Unit 5: Understand how to monitor customer service interactions and feedback Unit …
    £389

  • Level 1 Award in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • 15 students
    • Online
    • 60 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Customer Services (RQF) NCFE Level 2 Diploma in Skills for Business Level 2 Diploma in Business Administration (RQF) Unit Structure Unit 1: Principles of Customer Service This course is ideal for learners preparing to enter the customer services sector and those currently working …
    £65

  • Customer Service Diploma Level 2 & 3

    Online Training Academy
    CPD Accredited ! Free Certification | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) This course is open to all. Customer Service course opens a …
    £12

  • Level 3 Diploma in Customer Services

    Britannia School of Leadership and Management LTD
    Specialist Tutor Support, No Hidden Fees, Great Reviews, Progression Opportunities
    • Online
    • 550 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Build and Maintain Effective Customer Relations Unit 7: Resolve Customers' Problems Unit 8: Champion Customer Service Unit 9: Organise and Deliver Customer Service Unit 10: Understand the Customer Service Environment Unit 11: Understand Customers and Customer Retention Unit 12: Monitor …
    £360

  • Level 1 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 373 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Level 1 Certificate in Customer Service (RQF) is an accredited and Ofqual regulated qualification, taught 100% online. This Level 1 Customer Service Certificate is intended for training those who deal with customers regularly or wish to deal with customers as part of their job role …
    Save 78%
    £87 £400

  • Entry Level Certificate for Introduction to Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...deliver a good customer service experience and professionally deal with customer requests, queries, and complaints. Introduction to customer care is suitable for learners interested in various areas in which customer service is important. The introduction of customer will contribute to …
    £65

  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 26 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Diploma in Customer Services (RQF) NCFE Level 3 Diploma in Skills for Business Unit Structure Unit 1: Communicate effectively with customers Unit 2: Communicate using customer service language Unit 3: Follow the rules to deliver customer service Unit 4: Deliver customer service using service …
    £240

  • Level 2 Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, CS Training
    • Online
    • 486 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Develop customer relationships Unit 6: Communicate with Customers in Writing Unit 7: Principles of Customer Service Unit 8: Deliver Customer Service Unit 9: Resolve Customer Service Problems Unit 10: Support Customer Service Improvements Unit 11: Provide Post-transaction Customer Service …
    £269

  • Level 2 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online qualification. The Level 2 Customer Service certificate program is aimed at learners who are currently working in or hoping to work in a customer service role. This Customer Service (CS) training …
    £165

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 37 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Your Free Certificate Customer Service: Module 01 MCQ Customer Service: Module 02 MCQ Customer Service: Module 03 MCQ Customer Service: Module 04 MCQ Customer Service: Module 06 MCQ Customer Service: Module 07 MCQ Customer Service: Module 08 MCQ Customer Service: Introduction & …
    Save 7%
    £12 £13

  • Level 4 NVQ Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • Online
    • 500 hours · Self-paced
    • Regulated qualification
    • Tutor support
    ...Level 4 NVQ Diploma in Customer Service (RQF) is an accredited and Ofqual regulated 100% online, competence-based qualification. This Customer Service Diploma course aims to provide learners with the skills and knowledge needed to recognise good customer service strategies application …
    Save 13%
    £399 £460

  • Project Management, Business Administration & Retail Customer Service - Level 4 Diploma

    Study Hunt
    3 Courses Bundle + 3 PDF Certificates > CPD Certified Courses > 24/7 Tutor Support > 100% Pass Rate
    • Online
    • 5.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...in Customer Service (RQF) GCSE Business Studies Certified Business Analysis Professional EDI Executive Office Skills BCS Foundation Certificate in Business Analysis Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level …
    £12

  • Customer Service/ Success Diploma (Level 2 & 3) - CPD Certified

    StudyHub
    Save Money, Learn & Earn > 4 Career-Oriented Courses > Free Gift > PDF Certificate Included > Free Exam
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    ...Principles of Customer Service Level 2 Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Certificate in Know Your Customer & Customer Due Diligence Level 3 Diploma for Customer Service Skills (RQF) Level 1 Award in Customer Service (RQF) Level 1 Certificate …
    Save 3%
    £29.99 £31

  • Customer Service Course - CPD Accredited

    Training Tale
    Mega Sale | Extra 2 Courses + 3 PDF Certificates | Expert Tutor Support | No Hidden Fees | Lifetime Access
    • Online
    • 18 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Certificate in Customer Service (RQF) Level 3 Diploma for Customer Service Skills (RQF) Level 3 Diploma in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) Customer Service: Customer Service Online Training Students who intend to enrol in this Customer Service: Customer …
    £12

  • Customer Service Helpdesk & Virtual Assistant Level 2

    Training Tale
    Mega Sale | Gift 6 Courses + 7 PDF Certificates | Expert Tutor Support | No Hidden Fees | Lifetime Access
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Certificate in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma for Customer Service Skills (RQF) Level 3 Diploma in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) Customer Service Helpdesk & Virtual Assistant Level 2 …
    £12

  • Customer Service Training

    Academy for Health & Fitness
    Spring Offer | Level 3 | CPD Accredited | Free ID Card & Assessment Included | Audio Visual Training
    • 12 students
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in …
    £12

  • Customer Service Diploma - CPD Certified

    IOMH
    Massive Blockbuster Deals! 06 more Courses + FREE PDF Certificate | CPD Accredited | 70 CPD Points | 24/ 7 Tutor Support
    • Online
    • 35 hours · Self-paced
    • 70 CPD points
    • Tutor support
    Great service
    ...Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    £42

  • Diploma in Customer Service Level 2 & 3

    IOMH
    Massive Blockbuster Deals! 5 more Courses + FREE PDF Certificate | CPD Accredited | 60 CPD Points | 24/ 7 Tutor Support
    • Online
    • 35 hours · Self-paced
    • 65 CPD points
    • Tutor support
    Great service
    ...Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Level 3 Certificate in Principles of Customer Service …
    £14

  • Customer Service & KYC Level 4 Diploma - QLS Endorsed

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified Diploma| 120 CPD Points |Free ID Card & Assessment| Tutor Support | Lifetime Access
    • Online
    • 10 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    ...Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level …
    £12

  • Customer Service Fraud Officer Training

    IOMH
    Get a Free: (Office Skills for Customer Service) Course! Updated Materials | CPD Certified | Lifetime Access
    • Online
    • 16 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    Trending
    ...Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate …
    £14

  • Call Centre & Customer Service Training

    IOMH
    Get a Free:(Workplace Productivity) Course! Updated Materials | CPD Certified | 24/7 Tutor Support | Lifetime Access
    • Online
    • 5 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    ...Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Certificate in Principles of Customer Service Level 3 Certificate in Principles of Customer Service …
    £14
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Presentation Skills. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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