Dealing Conflict at Work & Communication for HR

As human beings, we are naturally inclined to interact with others, and sometimes these interactions can lead to conflict. In the workplace, conflicts can arise due to differences in opinion, misunderstandings, or even competition. However, if not handled effectively, workplace conflict can escalate and have detrimental effects on the organisation and its employees. This is where our Dealing with Conflict at Work & Communication for HR bundle comes in.

This bundle consists of two QLS-endorsed courses: Dealing with Conflict at Work and Communication for HR. The Dealing with Conflict at Work course provides learners with an understanding of the causes of conflict, how to identify it, and strategies for managing conflict effectively. The Communication for HR course teaches learners how to communicate effectively in the workplace, how to handle difficult conversations, and how to create a positive workplace culture through effective communication.

In addition to the QLS-endorsed courses, this bundle includes five CPD-QS-accredited relevant courses. These courses are designed to provide learners with the skills and knowledge needed to develop their careers in human resources or related fields.

So, if you want to improve your conflict management and communication skills and take your career in HR to the next level, enrol in our Dealing with Conflict at Work & Communication for HR bundle today!

This bundle comprises the following courses:

QLS Endorsed Courses:

• Course 01: Award in Dealing with Conflict at Work at QLS Level 2
• Course 02: Certificate in Crisis Communication for HR at QLS Level 3

CPD QS Accredited Courses:

• Course 03: Corporate Risk And Crisis Management - Online Course
• Course 04: Conflict Resolution
• Course 05: Decision Making and Critical Thinking
• Course 06: Performance Management
• Course 07: Complete Communication Skills Master Class for Life

Learning Outcomes:

• Understand the different types of conflicts that can arise in a workplace and learn how to identify and address them effectively.
• Develop strategies for effective communication in the workplace, particularly with regard to HR and conflict resolution.
• Learn techniques for active listening, problem-solving, and negotiation in a professional setting.
• Understand the importance of empathy and emotional intelligence in conflict resolution and communication.
• Develop knowledge of various HR policies and procedures related to conflict resolution and communication in the workplace.
• Develop skills to manage difficult conversations and handle conflicts with professionalism and confidence.
• Gain a deeper understanding of the role of HR in conflict resolution and communication within an organisation.

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

Certificate of completion

Hard copy certificate - Included

The Dealing Conflict at Work & Communication for HR bundle is designed for individuals who are interested in developing their skills in conflict resolution and communication in the workplace, particularly with regard to HR. The bundle includes two QLS-endorsed courses - Dealing with Conflict at Work and Communication for HR - as well as five CPD-QS accredited courses that cover topics such as corporate risk and crisis management, conflict resolution, decision-making, performance management, and complete communication skills.

The Dealing with Conflict at Work course will provide learners with an in-depth understanding of the different types of conflicts that can arise in a workplace and will equip them with the skills and strategies necessary to address these conflicts effectively. Meanwhile, the Communication for HR course will focus on developing effective communication skills for professionals working in HR, particularly in relation to conflict resolution and management.

Certificate

The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!

• Individuals who work in HR or are interested in pursuing a career in HR
• Managers and team leaders who want to improve their conflict resolution and communication skills
• Individuals who want to develop their interpersonal skills and emotional intelligence
• Anyone who is interested in learning more about conflict resolution and communication in the workplace

1. Human Resources Manager: £28,000 - £65,000
2. Conflict Resolution Specialist: £25,000 - £55,000
3. Mediator: £20,000 - £50,000
4. Communications Specialist: £25,000 - £50,000
5. Business Consultant: £30,000 - £80,000

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