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Dealing With Difficult People

Get a Free: (People Management) Course! Updated Materials | CPD Certified | 24/7 Tutor Support | Lifetime Access

Provided by IOMH

Summary

Price
£14 inc VAT
Study method
Online
Duration
7 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
20 CPD hours / points
Certificates
  • Certificate of Completion - Digital Certificate - £5.99
  • Certificate of Completion - Hard copy Certificate - £12.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

1 student purchased this course

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Overview

In today's fast-paced professional landscape, the ability to navigate challenging interpersonal dynamics is not just a skill—it's a necessity. The Dealing with Difficult People course offers a beacon of hope for those grappling with workplace tensions and communication hurdles. According to recent studies, UK employees spend an average of 2.1 hours per week dealing with difficult colleagues, translating to a staggering £15.5 billion annual loss in productivity. This Dealing with Difficult People course is your passport to transforming these statistics, equipping you with the tools to turn potential conflicts into opportunities for growth and collaboration. From unravelling the complexities of difficult personalities to mastering the art of emotional intelligence, this comprehensive Dealing with Difficult People programme will revolutionise your approach to challenging interactions. Embrace the power of effective communication, problem-solving, and relationship-building as you embark on a journey to become a master of interpersonal dynamics. Don't let difficult people derail your success—invest in your professional future and unlock the secrets to harmonious and productive workplace relationships today.

This Dealing with Difficult People course will help you to learn:

  • Acquire a comprehensive understanding of difficult people and their behaviours.
  • Develop effective strategies for handling challenging situations and individuals.
  • Enhance your communication skills to foster healthier relationships.
  • Improve your problem-solving abilities to address conflicts constructively.
  • Gain insights into personal and professional growth through effective conflict resolution.
  • Develop a greater sense of self-awareness and emotional intelligence.

★★★ Get An Additional Course as a Gift! ★★★

  • Gift Course: People Management

Why Prefer This Dealing with Difficult People Course?

  • Opportunity to earn a Certificate Accredited by the CPDQS.
  • Learn Dealing with Difficult People Course from anywhere in the world.
  • The Dealing with Difficult People Course is affordable and simple to understand.
  • This Dealing with Difficult People Course is entirely online with interactive lessons.
  • Lifetime access to this Dealing with Difficult People Course.
  • Get Instant access to this Dealing with Difficult People Course.
  • 24/7 Support Available to this Dealing with Difficult People Course.

Certificates

Certificate of Completion - Digital Certificate

Digital certificate - £5.99

  • You will immediately get your CPD Accredited Digital Certificate for £5.99 (each).

Certificate of Completion - Hard copy Certificate

Hard copy certificate - £12.99

  • You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each)

Shipping Charges:

  • Inside the UK: £3.99
  • International: £10.99

CPD

20 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

This Dealing with Difficult People Course has several modules; each module is easy to understand and delivers to-the-point content. If you need any help with any module or have any questions while studying the course, your designated tutor will provide you with continuous assistance so that you can complete each lesson in the Dealing with Difficult People Course successfully and swiftly.

Dealing with Difficult People Course Curriculum:

  • Module 01: Difficult Promo
  • Module 02: Fundamentals
  • Module 03: Foundational Tips and Tools
  • Module 04: Difficult People – Relationships
  • Module 05: Difficult People – Solutions
  • Module 06: Problem – Solving
  • Module 07: Final Notes and Tips
  • Module 08: Bonus Video – dealing With Emotions & Anger

Process of Evaluation

After studying the Dealing with Difficult People Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.

Certificate of Achievement

Certificate of Completion - Digital / PDF Certificate

After completing the Dealing with Difficult People Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each)

Certificate of Completion - Hard copy Certificate

  • You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each)

Shipping Charges:

  • Inside the UK: £3.99
  • International: £10.99

Who is this course for?

This Dealing With Difficult People course is designed for individuals seeking to:

  • Frequently encounter difficult people in their personal or professional lives.
  • Desire to improve their communication and conflict resolution skills.
  • Seek to foster healthier relationships and create a more positive environment.
  • Are interested in personal and professional growth.
  • Want to develop a deeper understanding of human behavior and psychology.

Requirements

Therefore, you don’t need any educational qualification or experience to enrol on this Dealing with Difficult People Course.

Career path

This Dealing with Difficult People course opens doors to various counselling-related careers. Here are a few options:

  • Human Resources Manager - £35K to 60K/year.
  • Social Worker - £28K to 45K/year.
  • Counsellor - £25K to 40K/year.
  • Mediator - £30K to 50K/year.
  • Customer Service Representative - £20K to 35K/year.

Questions and answers

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Provider

IOMH

The IOMH (Institute of Mental Health) is dedicated to empowering individuals like you to unlock your full potential and thrive in multiple areas of life. Whether you're seeking personal growth, professional development, or support in overcoming life's challenges, we have the resources and expertise to guide you on your transformative journey.

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FAQs

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