Diploma in Hotel Management Level 5

Diploma in Hotel Management Level 5

The Diploma in Hotel Management Level 5 is an intermediate-level programme designed to provide learners with comprehensive knowledge and skills in hotel operations and management. This course delves into the intricacies of the hospitality industry, focusing on front office operations, food and beverage management, staff recruitment and training, and interdepartmental communication. Optional modules offer opportunities for learners to develop essential interpersonal skills and management techniques.

Learning Objectives:

Upon successful completion of the programme, learners will be able to:

1. Gain a detailed understanding of the hospitality industry, including its history, trends, and challenges.
2. Master the principles and practices of hotel front office operations to ensure efficient guest services and satisfaction.
3. Explore the various departments of hotels and their functions, including housekeeping, engineering, and security.
4. Manage food and beverage operations effectively to deliver exceptional dining experiences for guests.
5. Develop strategies for recruiting qualified personnel and conducting staff training and development programmes in the hospitality industry.
6. Implement techniques for fostering improved communication and collaboration among different departments within a hotel.
7. Acquire skills for effectively dealing with difficult people in a hospitality environment.
8. Learn strategies for managing anger and maintaining professionalism in challenging situations.

Course Structure:

Mandatory Modules:

1. Hospitality Industry: Overview (10 Credits)
2. Principles of Hotel Front Office Operations (10 Credits)
3. Various Departments of Hotels (10 Credits)
4. Management of Food and Beverage Operations (10 Credits)
5. Recruiting in the Hotel Industry (10 Credits)
6. Staff Training and Development in the Hospitality Industry (10 Credits)
7. Strategies for Improved Interdepartmental Communication (10 Credits)

Optional Modules:

1. Dealing with Difficult People (10 Credits)
2. Anger Management (10 Credits)

Qualification:

The Diploma in Hotel Management Level 5 is awarded upon the successful completion of all mandatory and optional modules, accumulating a total of 80 credits.

Additional Note - Assessment Fees

The assessment fee for the entire course is £850, or in 12 monthly instalments.

(Discounted Fee £750)

(12 monthly Instalments)

Admission Fee: £350

12 monthly instalments of £41.66/month.

The Diploma in Hotel Management Level 5 is suitable for individuals who have completed the Certificate in Hotel Management Level 3 or have relevant experience in the hospitality industry. It is ideal for aspiring hotel managers, supervisors, and professionals seeking to advance their careers in hotel operations and management.

Prospective learners should meet the following criteria to enrol in the Diploma in Hotel Management Level 5:

1. A minimum of a Level 3 qualification in a relevant field from a recognised body, OR
2. Any qualification equivalent to the Level 3 requirement.

Relevant work experience in the hospitality industry may also be considered for admission.

Upon completion of the Diploma in Hotel Management Level 5, graduates can pursue various managerial and supervisory roles in hotels, resorts, restaurants, and other hospitality establishments. This qualification provides a solid foundation for career advancement in the hospitality industry and offers opportunities for further education and specialisation in hotel management.

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