Hotel Management Diploma
CPD Courses
Advanced Diploma QLS Level 7 | *FREE PDF Certificate* | 228 CPD Points | +2 FREE Courses [15,000+ Enrolled Students]
- 315 students
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- 10.5 hours · Self-paced
- 228 CPD points
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...External Customers Training Material Unit 16 - Quality Management This Hotel Management unit covers the following topics: Hospitality Retail Service Quality The Five Dimensions of Service Inspections and Quality Assurance Statutory Obligations Grading bands and conditions Unit
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