Level 4 NVQ Diploma in Customer Service
Britannia School of Leadership and Management LTD
No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
- Online
- 500 hours · Self-paced
- Regulated qualification
- Tutor support
...Operations Unit 9: Gather Analyse and Interpret Customer Feedback Unit 10: Manage Incidents Referred to a Contact Centre Unit 11: Manage Health and Safety in Own Area of Responsibility This course is ideal for learners who communicate with customers regularly as part of their work role
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