Developing Essential Customer Service Skills for Call Centre Agents
Janets
2 Courses Mega Bundle + 2 FREE PDF Certificate | Lifetime Access + FREE Exam & Tutor Support
- Online
- 10 hours · Self-paced
- Certificate(s) included
- 20 CPD points
- Tutor support
Great service
...proof of your expertise. Aspiring call centre agents seeking foundational skills. Existing agents aiming to enhance their service delivery. Team leaders in call centres focusing on training and development. Businesses aiming to uplift their call centre service quality. Communication
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