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Effective Workplace Communication

SUMMER OFFER: Effective Workplace Communication with ZandaX workbook & Action Plan

ZandaX

Summary

Price
£19.99 inc VAT
Study method
Online
Course format What's this?
Video
Duration
4 hours · Self-paced
Access to content
12 months
Qualification
No formal qualification
Additional info
  • Tutor is available to students
1 student purchased this course

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Overview

DEVELOPMENT course option, with your own ZandaX Effective Workplace Communication workbook

The price includes a fully interactive online Effective Workplace Communication course, delivered in 5 targeted modules, along with your own ZandaX Effective Workplace Communication workbook and Action Plan.

Support: this course has 60-day tutor email support, with response within 24 hours/one working day.

Course media

Resources

  • Course Brochure for Effective Workplace Communication - download

Description

Includes Open & Closed Questions, Active Listening, Understanding the Message, Body Language and Non-Verbal Messages

ABOUT THE ZANDAX WORKBOOK: You get the special ZandaX workbook which gives a course summary and space for your notes, as well as our unique ACTION PLAN that enables you to relate the content to your own life, and to monitor and manage your ongoing development. How does that sound?

Here's what you'll learn in our Effective Workplace Communication course:

About the Course
* What's in the Course?
Using Questioning Skills to Get Results
* 8 Reasons Why Asking Questions Helps You * Open and Closed Questions: Using the Funnel * What You Will Learn * Your Objectives * Key Takeaways * Module Test
Active Listening & Understanding the Message
* Active Listening: What It Is and How to Do It * Understanding the Message * What You Will Learn * Key Takeaways * Your Objectives * Module Test
Body Language, Non-Verbal Messages & Meeting Skills
* Body Language & Non-Verbal Messages * Your Objectives * Module Test * What You Will Learn * Key Takeaways * Being More Effective in Meetings
Course Wrap Up
* Course Summary
Workbook Download
* Interactive Workbook Download

Who is this course for?

Anyone who wants to learn how to improve their communication skills at work (and maybe outside work too!) whatever their level of responsibility.

Requirements

You don't need any qualifications or prior experience -- just a desire to improve your communication, and, actually, your life in general!

Career path

Just think: how will your career benefit if you know how to communicate well, and effectively, so that things run smoothly and without misunderstandings?

Learn how to get the most from your communications in a simple, structured way that will set you up for productive and sustainable success.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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