Funding options available on our website
- QLS & OPA - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
- TOTUM card included in price What's this?
Funding options available on our website
Embark on a transformative learning journey with the UK’s most innovative home study provider, offering courses designed to unlock your true potential and facilitate the career change you desire. Access our distance learning courses directly from anywhere, anytime, and acquire industry-recognised Professional Qualifications essential for advancing in your career.
Specifically, explore the flexible and convenient Employment Skills (Level 2) course, an ideal way to gain a diploma qualification. Whether you aim for further education, improved job prospects, or expanded knowledge, this comprehensive course allows you to prepare thoroughly for exams or careers through home study. Plus, it’s structured to be accessible and beneficial even if you have no prior knowledge in Employment Skills.
This comprehensive course offers invaluable insights and practical skills for individuals seeking to navigate the complex landscape of employment applications and workplace dynamics successfully. Designed to cater to those aiming to enter or re-enter the workforce, it provides a robust foundation in essential knowledge and competencies necessary for professional growth and success in various occupations.
Participants delve into a diverse range of topics essential for thriving in the workplace, starting with an exploration of business and customer awareness. Understanding the fundamental principles of business operations and customer needs is crucial for anyone aspiring to excel in their career. Through this unit, participants gain insights into customer behaviour, market dynamics, and the importance of delivering exceptional service to drive business success.
Moreover, the course delves into key skills such as problem-solving and teamwork, which are indispensable in any workplace setting. Participants learn effective problem-solving techniques and strategies for collaborating with colleagues to achieve common goals. They gain a deeper understanding of how to navigate interpersonal dynamics, resolve conflicts, and foster a collaborative work environment conducive to productivity and innovation.
Furthermore, participants explore essential aspects of customer relations, motivation, time management, and workplace health and safety. These units equip individuals with practical skills for understanding and meeting customer expectations, staying motivated and productive, managing time efficiently, and prioritising health and safety in the workplace. By mastering these core competencies, participants can enhance their employability and contribute positively to their organisations’ success.
Digital certificate - Included
Open Learning College have undergone external quality checks to ensure that the organisation and the courses’ it offers meet a high standard. Regular reviews of our courses are carried out as part of the endorsement process.
The course depth and study has been benchmarked at Level 3 against level descriptors published by Ofqual.
Visit www.qualitylicencescheme.co.uk for more information.
1. You will receive your accreditation directly from QLS, once you have successfully completed your course (certification fees are included in the course fee).
2. You will receive the Open Pathway Accreditation Diploma (OPA.dip) from Open Learning College.
Course Key Topics
the Employment Skills (Level 2) course is divided into 10 modules.
Module 1: Business and Customer Awareness
Module 2: Problem Solving in a Place of Work
Module 3: Working in a Team
Module 4: Understanding your Customers
Module 5: Understanding Motivation
Module 6: Managing your Time
Module 7: Health, Safety and Security in the Place of Work
Module 8: Job Search Skills
Module 9: Job Application Skills
Module 10: Interview Skills
What Will You Learn?
Target Audience
Careers advisers work in a variety of settings providing tailored information, advice and guidance to people regarding prospective employment, training and education
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