Essential Communication Skills - Dental
Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
Mandatory Compliance
Summary
- CPD Certified Certificate - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Essential Communication Skills – Online Training Course – Level 1 - CPDUK Accredited.
Welcome to The Mandatory Training Group's online Essential Communication Skills training course for front-line healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Communication skills are required to engage appropriately with a wide range of people. The capacity to interact effectively with your co-workers and patients is essential in working in a successful and professional dental team. These days, with a real focus on digital media, good face-to-face communication is still the best way to engage people.
In this online Essential Communication Skills training course, we aim to make the learner realise the importance of communication in one’s organisation’s effort to deliver person-centred care and assist the learner in knowing the different communication methods and styles and their impact on successful dental practice.
Certificate duration: 2 years
Entry requirements: No entry restrictions
Recommended prerequisites: N/A
Assessment type: End of course assessment
Assessment pass mark – 80% needed to pass and gain a CPD certificate
Cost(s) of assessment and certification – All costs included in the course price
Awarding/Accrediting body – CPD Certification Service (CPDUK).
Essential Communication Skills – Online Training Course – Level 1 - CPDUK Accredited.
Certificates
CPD Certified Certificate
Digital certificate - Included
A digital CPD-certified certificate can be downloaded from the learner's account once a learner has successfully completed the course with an 80% pass mark or better in the end-of-course assessment.
CPD
Course media
Description
Course aims
The aims of this Essential Communication Skills online course are to:
- Help the learner appreciate the role and significance of the patient in the dental service.
- Make the learner realise the importance of communication in one’s organisation’s effort to deliver person-centred care.
- Assist the learner in knowing the different communication methods and styles and their impact on successful dental practice.
Learning outcomes
On completion of this Essential Communication Skills online course, the learner will be able to:
- State how the GDC guidelines institute person-centred care.
- Justify the inculcation of effective communication skills in an organisation as a tool for reaching the goal of serving the customer's interest.
- List the different types of communication, linking them to their merits in one’s organisation.
- Discuss the benefits of team meetings to bring out how they enhance patient-centred care.
Why is this online Essential Communication Skills training course essential
Communication is the grease that makes any business run smoothly. The ability to communicate effectively with your colleagues and patients is an essential part of working in a successful and professional dental team. Moreover, being able to communicate effectively is a vital life skill that can build long-standing relationships in any environment.
What is covered in this course?
This online Essential Communication Skills training course covers the following:
- Chapter 1 - Legislation and regulations
- Chapter 2 - Introduction to good communication
- Chapter 3 - Communication styles and indicators
- Chapter 4 - Types of communication
- Chapter 5 - Connecting with patients
- Chapter 6 - Methods of communication
- Summary.
Essential Communication Skills – Online Training Course – Level 1 - CPDUK Accredited.
Who is this course for?
This online Essential Communication Skills course is suitable for the following:
- Receptionist
- Treatment coordinator
- Practice manager
- Decontamination lead
- Infection control lead
- Trainee dental nurse
- Dental nurse
- Dental therapist
- Dental hygienist
- Dentist
- Clinical dental technician
- Dental technician
- Orthodontic therapist
- Regulator.
Essential Communication Skills – Online Training Course – Level 1 - CPDUK Accredited.
Requirements
Learn anywhere, anytime on any device
You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.
Our courses utilise responsive design features, making them available on any device of your choice.
Essential Communication Skills – Online Training Course – Level 1 - CPDUK Accredited.
Career path
Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.
Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).
Essential Communication Skills – Online Training Course – Level 1 - CPDUK Accredited.
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
