First Line Manager Training Course
A 1-day classroom course that provides new managers with the tools and knowledge needed to be an effective manager.
BCF Group
Summary
- Certificate of completion - Free
- Tutor is available to students
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Location & dates
End date: 30/09/2024
Additional info: Free parking, buffet lunch and refreshments provided.
Gazelle Close, Winnersh
Reading
Berkshire
RG415QS
United Kingdom
End date: 04/12/2024
Additional info: Free parking, buffet lunch and refreshments provided.
Gazelle Close, Winnersh
Reading
Berkshire
RG415QS
United Kingdom
End date: 03/03/2025
Additional info: Free parking, buffet lunch and refreshments provided.
Gazelle Close, Winnersh
Reading
Berkshire
RG415QS
United Kingdom
End date: 26/09/2024
Additional info: Free parking, buffet lunch and refreshments provided.
Landmere Lane, Edwalton
Nottingham
Nottinghamshire
NG124DG
United Kingdom
Overview
Our 1-day First Line Management course is consistently one of our most popular courses. It is intended specifically for those individuals who are new to a management position or who are about to be promoted into a managerial role and have had no formal management training.
The course syllabus covers a wide range of topics, knowledge and skills that are essential for managers to be successful. It includes units on effective communication, managing your team, managing yourself, delegating, setting objectives, effective planning and personal development.
Some of the testimonials for our First Line Management course:
“Tienie moulded the course into areas that were relevant to my line of work and made everything very easy to understand. Everything was broken down very nicely, making quite a complex issue easily understandable."
Matt Hull, Head Landscaper, Scofell Landscapes
“Very pleased. The tutor was open to easy discussion and explaining different methods. I gained some valuable tools and would recommend."
Chris France, Quantity Surveyor, Brebur Ltd
“I liked the way the training was delivered, and how much confidence it has given me. The course was fantastic and very enjoyable - a real light bulb moment!"
Aimee Burrows, Office & Logistics Manager, Ortus Technology Ltd
Certificates
Certificate of completion
Hard copy certificate - Included
Description
Course Syllabus:
Module 1
Role Assessment and Personal Development
- Understanding the many roles required of you as a manager
- Outline framework of your management orientation
- Identifying weaknesses, development needs and planning for growth
Module 2
Effective Communication Skills
- Why, how, what and when to communicate
- Designing effective questioning techniques and actively listening to others
- Setting and managing expectations clearly
- Adapting to different and contrasting communication styles
Module 3
Managing Yourself
- Using tools and techniques to assist with planning
- Dealing with time stealers and interruptions
- Recognising performance management and feedback conversations
- Effective and productive delegation of work to others
- Understand how to manage your own emotions in tough situations
- Plan and prepare before strategic conversations with your team or stakeholders
Module 4
Managing Your Team
- Understanding various management styles and how to use each one
- Setting expectations
- Defining roles and responsibilities
- Motivating your team/individuals and raising overall performance
Who is this course for?
Anyone who is new to a management or supervisory position will benefit from this course.
Requirements
There are no formal requirements for this course.
Career path
After gaining some managerial experience, you may want to undertake an accredited management qualification such as the ILM Level 3 Award in Leadership and Management.
Questions and answers
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Reviews
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
